Job Description

Job Title: Operations and Brand Manager

Company: WOLF?X Coffee

Location: London & Brighton

Employment Type: Full-Time

About WOLF?X

WOLF?X is a pioneering name in the UK's independent coffee scene, known for our dedication to quality, sustainability, and bold design. From our in-house roasting to our iconic venues, we craft every element of the coffee experience with purpose and flair.

We're now looking for an experienced and driven Operations and Brand Manager to join our growing team -- someone who's passionate about coffee, operational excellence, and delivering a consistently exceptional brand experience.

The Role

As the Operations and Brand Manager, you will be responsible for overseeing our roasting production and logistics, maintaining the highest standards in coffee quality and training, and supporting our venues in London and Brighton to stay aligned with brand and performance goals.

You'll play a key leadership role in bridging our production, brand, and hospitality functions -- ensuring that everything from bean to cup reflects the WOLF?X standard.

Key Responsibilities

Oversee daily operations of coffee roasting and production, ensuring efficiency and consistency Manage logistics and inventory across sites Uphold and improve quality control standards across roasting and brewing Provide training and support to baristas and venue managers to ensure excellence in service and coffee knowledge Monitor and support the performance of venues in London and Brighton Collaborate with leadership to maintain brand consistency and innovation across all customer touchpoints Use financial data to inform operational decisions and optimise performance Coordinate with suppliers, maintenance, and logistics partners where required
About You

Experience in specialty coffee operations or similar hospitality/production environment Strong understanding of coffee roasting, quality control, and barista standards Excellent organisational and communication skills A hands-on approach and a natural problem-solver Comfortable with numbers and reporting -- you understand the financial impact of operational decisions Passionate about independent brands and committed to sustainability and innovation
Perks

Competitive salary based on experience Staff discounts across all WOLF?X venues Opportunities for progression and development within a growing brand Being part of a creative, forward-thinking team that's reshaping the coffee experience
How to Apply

To apply, please send your CV and a short cover letter outlining your experience and what excites you about WOLF?X to info@wolfox.coffee

Job Types: Full-time, Part-time

Pay: 30,000.00-36,000.00 per year

Benefits:

Employee discount Store discount
Work Location: In person