Job Description

Field Service Engineer - Commercial Coffee Machines

Location: Slough & High Wycombe Region

Salary: 33,440 basic + Overtime (paid at 1.5x)

Job Type: Full-time, Permanent

Schedule: Monday to Thursday 08:30-17:00, Friday 08:30-16:00

No on-call rota or weekend work currently required

About the Role:

TXP is working on behalf of a leading provider of commercial coffee equipment to recruit

Field Service Engineers

for their growing UK service team. This is a fantastic opportunity for experienced engineers who are passionate about delivering high-quality service and enjoy working in a dynamic, field-based environment.

You'll be responsible for servicing, installing, and maintaining a wide range of coffee machines across the Slough and High Wycombe area, ensuring excellent customer satisfaction and supporting the company's service goals.

Key Responsibilities:

Attend service calls, installations, and planned maintenance visits Deliver outstanding customer service and technical support Maintain tools, IT equipment, and company vehicle in line with policy Manage spare parts stock to ensure first-time fix rates Communicate professionally with customers and internal teams Complete service documentation accurately and on time Support business KPIs and service objectives Build strong customer relationships and identify service or product opportunities Stay up to date with product knowledge and diagnostics Collaborate with colleagues and support team members when needed Be flexible with travel for training or team coverage

What We're Looking For:

Previous experience in a field service role, ideally within coffee or vending equipment Strong diagnostic and troubleshooting skills Excellent communication and customer service abilities Confident using digital systems and Microsoft Office (Excel & Word) Ability to work independently and as part of a responsive team Full UK driving licence Willingness to travel and stay overnight when required Minimum 5 GCSEs (A-C) or equivalent

Benefits:

33,440 basic salary Overtime paid at 1.5x Company van and tools Training and development opportunities Pension scheme Employee support programme Bonus and incentive schemes Career progression within a growing service team No weekend or on-call work currently required

Apply Now:

If you're a skilled engineer with a passion for coffee technology and customer service, we'd love to hear from you!

Email:

aleks.malczewska@txp.com

Mobile:

07940 149 373

Job Types: Full-time, Permanent

Pay: 30,000.00-33,440.00 per year

Benefits:

Additional leave Company pension Free parking Health & wellbeing programme Life insurance On-site parking Private medical insurance
Schedule:

Monday to Friday Overtime Weekend availability
Work Location: On the road

Reference ID: fseesl