Job Description

Job Overview

We are seeking a friendly and dedicated Coffee Shop Assistant to join our vibrant team at Ori Caffe Cribbs within the John Lewis Store. This role involves providing excellent customer service, preparing and serving a variety of beverages and food items, and maintaining a welcoming environment for all guests. The ideal candidate will have a passion for hospitality, a keen eye for detail, and the ability to work efficiently in a fast-paced setting. Previous experience in catering or restaurant environments is advantageous but not essential, as training will be provided.

Duties

Take customer orders accurately and efficiently, ensuring a friendly and professional interaction. Prepare and serve a range of hot and cold beverages, including coffee, tea, and specialised drinks, adhering to quality standards. Assist with food preparation tasks such as assembling sandwiches, salads, or baked goods as required. Maintain cleanliness and organisation of the counter, seating area, and kitchen stations in accordance with food safety regulations. Restock supplies regularly to ensure smooth operations during busy periods. Handle cash register operations and process payments accurately. Provide exceptional hospitality by engaging with customers and addressing any special requests or dietary requirements. Follow health and safety procedures diligently to ensure a safe environment for staff and customers.

Experience

Previous experience in catering, serving, or hospitality roles is desirable but not mandatory; training will be provided for suitable candidates. Experience in food preparation or working within a restaurant environment is advantageous. Barista experience is preferred but not essential; comprehensive training will be available for those eager to develop their skills. Knowledge of food safety standards is beneficial to ensure compliance with hygiene regulations. A friendly attitude with excellent communication skills and the ability to work well within a team are essential qualities for success in this role.
Job Type: Part-time

Pay: Up to 12.21 per hour

Expected hours: 20 - 30 per week

Benefits:

Employee discount
Work Location: In person