Job Description

Job Summary

We are seeking a dedicated and enthusiastic Coffee Shop Supervisor to lead our team in delivering exceptional service and high-quality beverages. The ideal candidate will have a passion for coffee, strong leadership skills, and a commitment to maintaining food safety standards. As a supervisor, you will oversee daily operations, ensure customer satisfaction, and support staff development.

Responsibilities

Supervise daily operations of the coffee shop, ensuring efficient service and adherence to quality standards. Train and mentor baristas in beverage preparation, customer service, and food safety practices. Manage inventory levels, placing orders as necessary to maintain stock of coffee beans, pastries, and other supplies. Ensure compliance with health and safety regulations in food preparation and serving areas. Assist in the preparation of food items and beverages while maintaining cleanliness and organisation in the workspace. Handle customer inquiries and complaints professionally to ensure a positive experience for all patrons. Implement time management strategies to optimise workflow during peak hours. Maintain accurate records of sales and inventory using basic math skills.

Experience

Previous experience as a barista or in a similar role within the food service industry is essential. Knowledge of food safety regulations and best practices is highly desirable. Proven ability to manage time effectively in a fast-paced environment. Strong interpersonal skills with the ability to work collaboratively as part of a team. Experience in food preparation and serving is an advantage. Join us in creating a welcoming atmosphere where our customers can enjoy their favourite coffee while receiving outstanding service!
Job Type: Part-time

Pay: From 14.00 per hour

Expected hours: 14 - 28 per week

Work Location: In person