Job Description

Job Overview

We are seeking a motivated and experienced Coffee Shop Supervisor to oversee daily operations within our vibrant coffee establishment. The successful candidate will be responsible for managing staff, ensuring exceptional customer service, and maintaining high standards of food safety and quality. This role offers an excellent opportunity for individuals with a passion for hospitality, leadership, and culinary excellence to contribute to a dynamic team environment. Prior supervisory experience in a food or beverage setting is essential, along with strong organisational and team management skills.

Duties

Supervise daily coffee shop operations, ensuring smooth workflow and high standards of service Oversee food preparation and cooking processes, maintaining consistency and quality in all offerings Lead and motivate team members, providing guidance and support to foster a positive working environment Manage staff schedules, delegate tasks effectively, and monitor performance Ensure compliance with food safety regulations and maintain cleanliness standards across the premises Assist with food production when necessary, including barista duties and serving customers Handle customer enquiries and resolve any issues promptly to ensure customer satisfaction Maintain stock levels, place orders as needed, and manage inventory efficiently Support training programmes for new staff members to uphold service standards

Skills

Proven experience in supervising within a restaurant or hospitality environment, ideally with culinary or kitchen experience Strong knowledge of food preparation, cooking techniques, and food safety regulations Excellent team management and leadership abilities with prior supervising experience Skilled in food production, serving, and barista duties with hospitality or hotel experience preferred Ability to motivate staff, foster teamwork, and maintain high levels of customer service Organised with good time management skills to handle multiple responsibilities effectively Knowledge of food safety standards and best practices in a fast-paced environment Previous experience in restaurant or cafe settings is highly desirable; culinary background is advantageous
This role offers an engaging work environment where leadership qualities are valued alongside culinary expertise. We seek dedicated professionals eager to lead by example while delivering exceptional service to our customers.

Job Types: Full-time, Permanent

Pay: 12.47-14.22 per hour

Expected hours: 30 - 37 per week

Benefits:

Discounted or free food Employee discount Free parking
Work Location: In person