Job Description

At

Gather & Gather

, great food in the workplace isn't simply about fuel. It's about increasing productivity and improving performance; it's about happy motivated people and inspiring environments. Our customers are at the heart of everything we do - we live to bring food and people together.


We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional.


Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award winning teams - we are currently recruiting for a

Coffee Specialist

to join our a

mazing team at

London & South, with some National coverage.

Location:

London & South, with some National coverage

Salary: 32,000 - 35,000 per annum plus car/car allowance

Working Pattern: 40 hours per week,

predominantly Monday-Friday, with flexibility for occasional weekend events

Role Purpose:

Coffee is at the heart of what we do - but it's our people who bring it to life.


As a

Coffee Specialist

, you'll be the driving force behind building skills, confidence, and passion across our teams. You'll

tune in

to our people and clients,

spark joy

with every training session and drink crafted, and help our teams

nail it

with consistently repeatable, high-quality beverages.


This is an exciting field-based role where you'll showcase what "great" looks like, work alongside some of the best in the coffee industry, and play a key part in shaping our brand's coffee culture.

Your key responsibilities will include:

Training & Development:

Deliver engaging, practical training that empowers baristas to deliver consistent, exceptional drinks. Act as a coach and mentor - bringing energy, clarity, and encouragement to every interaction. Demonstrate best practice, ensuring drinks are crafted with care, speed, and efficiency. Develop talent, supporting baristas to grow into confident ambassadors for coffee

Quality & Standards:

Carry out

quality checks

across sites, ensuring every drink meets our high standards Help teams to "

nail it every time

" with repeatable recipes and processes that guarantee consistency Maintain high standards in presentation, workflow, and service - showing the difference between good and great

Operational Support:

Support

new site openings

from pre-launch to beyond, embedding coffee excellence from day one. Drive

activations and product launches

, creating excitement and confidence in new offers Deliver on site and regional coffee and beverage schools Ensure teams are fully equipped to deliver great customer experience, coffee and beverages, every day through the correct equipment, menu offer and operational delivery

Innovation & Community:

Engage with some of the best people in the coffee world - including specialty roasters and leading baristas - to keep our offer fresh, exciting, and industry-leading Stay on top of

SCA developments, coffee trends, and innovations

, translating them into real impact across our sites. Champion drink innovation, helping us deliver experiences that spark joy for our customers and clients.

Engagement & Culture:

Champion our brand values:

Tune In

- listen, adapt, and connect with baristas and clients

Spark Joy

- deliver training and experiences that inspire and delight

Nail It

- help teams perfect every cup, making great coffee & beverages repeatable Foster a supportive, passionate barista community across the brand Build strong relationships with clients, colleagues, and suppliers - acting as a trusted ambassador for our coffee programme

Our Ideal Candidate Will:

Have proven experience as a

Coffee Trainer, Cafe Manager, or similar leadership role

with a strong coffee background. Has genuine

passion for coffee and people

- able to inspire, coach, and elevate others. Have excellent barista skills with in-depth knowledge of brewing, milk, and coffee equipment. Strong presentation, coaching, and communication skills. Be flexible and resilient, able to travel extensively Be available to work mainly Monday-Friday, with occasional weekends for events or activations.

SCA accreditation highly desirable

(or willingness to study and achieve it). Ideally have direct experience working with specialty roasters or within the specialty coffee sector. Have experience supporting

multi-site operations

and new openings. An eye for innovation - curious about new drinks, methods, and industry developments.

What's in it for you?


Working with

Gather & Gather

has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes

Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion

Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions

Recognition schemes and people awards

Long service awards * Access to some great high street discount vouchers