Job Description

We are a local family-run business specialising in supplying behind the bar essential equipment and amusement machines to pubs and clubs across the midlands.

We are seeking a dedicated Collector/Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, you will be providing a collections service, while also promoting our products and services. You will be visiting the customers for face-to-face interaction. Your contributions will be vital in maintaining our reputation for quality and customer satisfaction. Initially we require approximately 16 hours per week, which can be negotiable around school hours.

Responsibilities

Driving to visit customers on a 4-week rota basis Keeping accurate paperwork and banking records Be responsible for cash and master keys Provide accurate information about our machines Assist customers with troubleshooting issues and ensure their satisfaction with our products. Upsell additional products or services based on customer needs Maintain a positive attitude while handling customer complaints or concerns.
Requirements

Strong communications skills Excellent etiquette and interpersonal skills Ability to analyse customer needs and provide appropriate solutions Be an honest, responsible, reliable, organised and confident person An adaptable approach to change You will need your own car, for which you will be compensated
If you are passionate about providing excellent customer service and want to be part of a growing business, we invite you to apply, would suit parent of school age children wanting to get back to work.

Job Type: Part-time

Pay: From 13.50 per hour

Expected hours: 16 per week

Benefits:

Company pension On-site parking
Schedule:

Monday to Friday
Work Location: On the road