Job Description

The Commercial Assistant's responsibilities include:

Responding to customers requests for returns and supply of spare parts Liaising with our third-party warehouse to resolve order queries Responding to customer queries via email and telephone. New product uploads to our customer websites Monitoring of prices and promotions Ad-hoc administrative duties when required.
Essential skills/experience:

At least one year of commercial experience, with experience in customer service being an advantage. Knowledge of e-Commerce. Confident with Microsoft Office (particularly Outlook, Word and Excel). Strong organisational skills. Ability to prioritise a range of tasks. Excellent interpersonal and customer service skills. Able to effectively communicate across various levels and across organisations. Eloquent and well-mannered in both verbal and electronic communication. Highly numerate and comfortable dealing with large sets of information while maintaining a sharp eye for detail.
Desirable skills/experience:

Familiar with social selling on a variety of media platforms. Knowledge and awareness of drop shipping and vendor fulfilment.
Hours are flexible, Monday-Friday and are to be agreed.

Job Types: Part-time, Temporary
Contract length: 9 months

Pay: 12.25 per hour

Expected hours: 15 per week

Benefits:

Free parking On-site parking Sick pay
Schedule:

Monday to Friday No weekends
Ability to commute/relocate:

Warrington WA4 6PS: reliably commute or plan to relocate before starting work (preferred)
Education:

A-Level or equivalent (required)
Experience:

Administrative: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 25/07/2025
Expected start date: 01/09/2025