Job Description

Join us as a Commercial Banking Technology Programme Manager, Client Onboarding Platform

• Join our Chief Digital Information Office in Commercial & Institutional, where we harness technology innovation, business agility and one-bank collaboration to push the boundaries of what\xe2\x80\x99s possible for our customers
• The wellbeing and growth of our people is fundamental to our shared success, which is why we\xe2\x80\x99re passionate about cultivating an environment that fosters inclusion and champions potential
• Our journey will be challenging and complex, but truly transformative \xe2\x80\x93 so if you\xe2\x80\x99re ready to stretch your capability, gain unique experience and shape the future banking experience for generations to come, this is your opportunity

What you\'ll do

You\xe2\x80\x99re joining a team that\xe2\x80\x99s passionate about the customer vision and delivering a seamless onboarding experience for our customers. Aligned to our \xe2\x80\x98Start and Manage my banking relationship\xe2\x80\x99 customer goals, you\xe2\x80\x99ll be working with your colleagues to deliver the technology strategic roadmap, while ensuring the right balance between our business goals and building future technology, at the right cost.

In your new role, you\xe2\x80\x99ll be accountable for our non-personal Client Onboarding technology programme lifecycles to deliver sustainable business and customer outcomes, while ensuring all governance, risk, finances and resources are managed effectively across a range of delivery methodologies. You\xe2\x80\x99ll drive the focus on delivering customer value by following the defined programme as directed by senior managers, including the preferred technology methodology in partnership with various stakeholders, while making sure they follow the appropriate objectives, structure and scope.

You\xe2\x80\x99ll also:

• Prepare a financial business case for the technology programme with a clear line of sight to customer value being delivered in accordance with the technology investment portfolio and funding requirements
• Work with various teams and the relevant centres of excellence, to ensure the appropriate resources, with the right skills and capabilities to deliver customer value, are assigned to deliver the programme
• Build, manage and maintain a positive working relationship with senior stakeholders across multiple franchises and functions, influencing decision making in line with business objectives
• Understand the impacts other programmes or domain backlogs may have and manage the dependencies
• Be a key member of the Client Onboarding Technology leadership team, helping to drive the strategy for the platform and the wider technology domain

The skills you\'ll need

You\xe2\x80\x99ll need knowledge and experience of programme and portfolio management theories, models and practices, such as mandatory, regulatory and scaled Agile and DevOps environments. You\'ll have experience working within a predominantly software engineering environment, preferably in banking. We\'ll also look for significant experience working on client onboarding technology within a banking environment.

You\xe2\x80\x99ll also need:

• An appropriate programme management qualification
• Experience of managing and controlling costs to a budget
• Experience of delivering strategic programmes that support the business strategy and its growth agenda
• To be a very capable communicator with the ability to communicate complex technical concepts clearly, with good collaboration and stakeholder management skills

If you don\xe2\x80\x99t meet every requirement listed here but feel that you\xe2\x80\x99re right for the role, please apply \xe2\x80\x93 because it could be you we\xe2\x80\x99re looking for.

Hours 35

Job Posting Closing Date: 11/09/2023

NatWest Group