Job Description

Contractual hours: 36
:
Location: St Pancras
Contract: Permanent
Hours: Full time (36 hours)
Grade: C
Salary: 28,119
About the role
Are you a creative and commercially savvy content professional? Do you know your TikTok audiences from your Linkedin networkers? The British Library is seeking a Content Coordinator (Commercial) to plan, create, and manage compelling digital content across our social media, email, and web platforms. In this role, you'll support the promotion of the Library's commercial products and services--including venue hire, retail, digitisation and publishing--helping to grow revenue and keeping the Library open to everyone.
Key Responsibilities:

• Develop and execute engaging, multi-channel content strategies aligned with commercial KPIs.

• Manage our content calendar ensuring that timely content is produced for our relevant channels

• Manage commercial social media channels, ensuring vibrant community engagement.

• Understand how to shoot and edit a variety of video-led content for Instagram and TikTok

• React creatively to social media trends

• Plan and deliver content for email campaigns and digital touchpoints, supporting customer acquisition and retention.

• Collaborate with internal teams to align content with brand voice and objectives.

• Monitor performance metrics and provide actionable insights to drive growth.

You'll bring proven experience in a commercial content role, with a track record of delivering revenue-generating campaigns. A creative mindset, strong copywriting skills, and the ability to analyse digital performance will set you up for success. Familiarity with tools like Google Analytics, email marketing platforms, and social media management systems is a plus.
As one of the world's great libraries, our duty is to preserve the nation's intellectual memory for the future and make it available to all for research, inspiration and enjoyment. At present, we have well over 170 million items, in most known languages, with three million new items added every year. We have manuscripts, maps, newspapers, magazines, prints and drawings, music scores, and patents. We make our collections and programmes available to all. We operate the world's largest document delivery service providing millions of items a year to customers all over the world. What matters to us is that we preserve the national memory and enable knowledge to be created both now and in the future by anyone, anywhere.
In return, we offer a competitive salary and a number of excellent benefits. This role works from our St Pancras office 3 days a week, with two days working from home. Our pension scheme is one of the most valuable benefits we offer, as our staff can become members of the Alpha Pension Scheme where the Library contributes a minimum of 28.97% (this may be higher dependant on grade. Another significant benefit the Library provides is the provision of a flexible working hours scheme which could allow you to work your hours flexibly over the week and to take up to 5 days flexi leave in a 3 month period. This is on top of 25 days holiday from entry and public and privilege holidays.
About us
We are the national library of the UK and we are here for everyone. Our shelves hold over 170 million items - a living collection that gets bigger every day. Although our roots extend back centuries, we aim to collect everything published in the UK today, tomorrow and far into the future. Our trusted experts care for this collection and open it up for everyone to spark new discoveries, ideas and to help people do incredible things.
What we can offer you

• A competitive salary.

• A fantastic pension scheme with minimum employer contributions of 28.97% (this may be higher dependent on grade). Flexible working hours, with the ability to take up to 5 days flexi leave in a 3-month period.

• 25 days holiday.

• Full details of employee benefits can be found on our

page.
Closing date: 14/01/2026
If you have any questions, please contact
We are unable to provide sponsorship under the UK Skilled Worker visa for this role.
We particularly welcome applications from Black, Asian, Mixed Race and other ethnically diverse candidates and disabled candidates. We would like to increase the representation of these groups within The British Library to ensure our workforce is as diverse as the public that we serve. Creating an inclusive workplace is the core of our business and a way to engage the diversity of thought that is essential to achieve our aims.

Skills Required