Job Description

Miller's Vanguard is the UK's premier service, maintenance, and equipment supply company within the foodservice industry. We work with many of the UK's leading retail chains, maintaining and supplying equipment with unrivalled expertise built over 40 years.

We're looking for a Commercial Equipment Advisor to join our dynamic team. This role goes beyond administration - you'll play a key part in advising customers, learning the technical side of our equipment portfolio, and confidently engaging with both internal stakeholders and key external clients.

Key Responsibilities

Process and manage customer orders efficiently, ensuring accuracy and on-time delivery.

Develop a working technical knowledge of our equipment to confidently advise customers and internal teams.

Liaise directly with key stakeholders including suppliers, manufacturers, engineers, and senior client contacts.

Prepare accurate quotes for ad hoc works, factoring in technical requirements and client needs.

Proactively follow up with internal and external stakeholders to ensure timely resolution of queries and projects.

Generate reports on sales, orders, and customer interactions to support strategic decision-making.

What We're Looking For

Proven experience in a commercial, sales support, or technical advisory role - ideally within equipment supply or a similar industry.

Willingness to learn the technical side of our commercial catering and bakery equipment (full training provided).

Strong interpersonal skills with confidence to engage with senior stakeholders, clients, and engineers.

Excellent organisational skills and attention to detail.

Proactive approach to problem-solving and follow-ups.

Proficiency in Microsoft Office, especially Excel.

A customer-focused mindset with a commitment to high-quality service.

Company Information

Who are we?

Millers Vanguard are proud to have been supporting all the UK's Supermarket chains for over 40 years, in brief, we are the people in the background ensuring that supermarkets keep the Nation fed! Maintaining a wide and varied range of assets from food production equipment through to loading bay lifts.

Our service are as follows: -

Nationwide reactive maintenance Hygienic Deep cleaning & Planned maintenance services Refurbishment, logistics and installation of equipment
We do all of this with the firm foundations of being owned by the global Ali Group, whose turnover is in excess of 4 billion p.a.

Our people

Despite being a large operation here at Millers Vanguard we still firmly believe in running the business like we have done for the last 40 years, by valuing our biggest asset we have YOU...the employee.

Our team of over 500 employees have the advantage of working in state-of-the-art working environments: -

New (2021) Technical response centre Award Winning research, Innovation, and recycling facility Industry leading Mercedes Benz fleet
We believe in providing you with the very best environment and tools to do the job.

Why join us?

Job Specific Uniform & tooling for all roles Company wide fun days and charity events Company Pension 32 holidays days per year Regular staff 'treats' for employees and their families.
Monday - Friday 8.00am - 17.00pm

#INDM1

Job Types: Full-time, Permanent

Pay: 30,000.00 per year

Benefits:

Company pension On-site parking
Schedule:

Monday to Friday
Work Location: In person

Reference ID: SO - Commercial Equipment Advisor