Job Description

Job Overview

Responsible for customer service, new business enquiries, mid term adjustments and renewals, in a non-advised environment, across a range of insurance products for UK based NGOs, charity, aid, mission and conservation organisations deploying staff and volunteers overseas

Duties

Provision of customer service including renewal broking activity and premium collection across a portfolio of customers within an FCA regulated business

Issuing new business, mid term adjustment and renewal insurer documentation

Creating broking submissions and negotiating with insurers to deliver customer proposals

Operating insurer delegated authority schemes

A specific focus on creating and maintaining a relationship with the customers, to build an understanding of their wider insurance needs, identifying opportunities for product sales and where appropriate capturing renewal dates

Accountable for annual premium, commission income and renewal targets with an incentive plan in operation

Skills

Experience of insurance broking environment essential

Knowledge of appropriate insurance products preferred - including Commercial, Cyber, Trustee, Professional Indemnity, Event, Group Travel, International Private Medical and Personal Accident

Able to work as part of focused team

Knowledge of insurance policy administration systems - preferably Open GI

Strong oral communicator with excellent negotiation skills

Ability to work to deadlines and targets

Ability to work under pressure whilst maintaining a positive mental attitude

Job Type: Full-time

Pay: Up to 35,000.00 per year

Benefits:

Work from home
Work Location: Remote