Commercial It Business Analyst Emea

United Kingdom, United Kingdom

Job Description


At Elanco (NYSE: ELAN) xe2x80x93 it all starts with animals!As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. Wexe2x80x99re driven by our vision of xe2x80x98Food and Companionship Enriching Lifexe2x80x99 and our approach to sustainability xe2x80x93 the Elanco Healthy Purposexe2x84xa2 xe2x80x93 to advance the health of animals, people, the planet and our enterprise.At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, youxe2x80x99ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.Making animalsxe2x80x99 lives better makes life better xe2x80x93 join our team today!Location: Hook, UK (Hybrid type of work)Position Summary:This role will own the IT operations and enablement of Elancoxe2x80x99s digital strategy for our European Commercial affiliates.As our IT SiteOps Analyst for Commercial affiliates in Western Europe, you will be the primary IT point of contact, acting as a bridge between local commercial teams and IT. You will own IT delivery of local and regional Commercial initiatives which need involvement of IT, and you will champion the adoption and efficient use of our global commercial technology capabilities, ensuring they meet the unique needs of each affiliate while aligning with Elancoxe2x80x99s global strategy.You will also support delivery of other local operational IT services & solutions as well as coordinate with IT service providers to maintain stability.Responsibilities:Site Operations IT is at the heart of the global IT organization ensuring the xe2x80x98rubber hits the roadxe2x80x99 on Elancoxe2x80x99s growing digital investments positioned on modern IT architecture. The key responsibilities for this role include:

  • Represent all aspects of IT to local employees, building a strong brand for IT
  • Build and maintain strong relationships with key stakeholders in both IT and the commercial business, effectively communicating updates, challenges, and opportunities.
  • Oversee local IT vendors ensuring service level agreements are met and value is maximized.
  • Gather, analyze, and prioritize local IT, ensuring alignment with global IT strategy
  • Maintain a strong understanding of global commercial capabilities and promote their adoption within the Western European affiliates, driving standardization
  • Lead and manage small to medium-sized IT projects related to local systems and processes
  • Actively participate in the countryxe2x80x99s operational agendas to enable site xe2x80x9cessential winsxe2x80x9d
  • Own the technology and business use of local IT applications and related hardware, ensuring continuous operation, systems remain in a validated state and manage lifecycles through releases and retirement
  • Ensure local adoption of global IT policies and processes
  • Oversight of local IT service provider resources ensuring they deliver reliable, quality IT services
  • Understand and represent local compliance requirements for IT solutions/services e.g. data privacy
Basic Qualifications:
  • Bachelorxe2x80x99s degree in Computer Science or related Scientific area
  • Minimum three yearsxe2x80x99 experience in the implementation and support of IT systems and/or infrastructure
Additional Skills & Preferences:
  • Proven experience in a similar IT analyst role
  • Excellent communication, interpersonal, and stakeholder management skills
  • Understanding of commercial processes and technologies, such as CRM, marketing automation, sales analytics, sales data
  • Knowledge & experience of ITIL processes
  • Demonstrated ability to influence peers and business partners
  • Demonstrated ability to proactively identify issues and either resolve or escalate to the appropriate level for resolution
  • Build strong relationships with other IT functions
  • Strong analytical, problem solving and investigative skills
  • Experience in the Animal Health industry or Commercial environment, with a solid understanding of relevant processes and trends
Travel:
  • 0-10% travel
Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

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Job Detail

  • Job Id
    JD3032851
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    United Kingdom, United Kingdom
  • Education
    Not mentioned