Commercial Office Administrator/customer Service Assistant
Job Description
Huber+Suhner Phoenix Dynamics are looking to recruit an Office Administrator/Customer Service Assistant to join the busy Commercial Department. Reporting to the Commercial Director, they will support the Sales and Marketing functions of the business with a range of tasks that include:
Administration and processing of customer enquiries, quotations and purchase orders using the company's computer-based system.
Administration of the company's CRM System (Customer Relationship Management) including regular updates relating to customer enquiries.
Regular communication with customers by telephone and email.
Regular communication and close working with other internal departments to ensure effective flow of information to meet business needs.
Supporting the Purchasing function during busy periods and holiday cover.
Supporting Management with departmental reporting and other administrative tasks.
Skills/Experience
Confident with the use of computers/Microsoft 365
Organised and methodical
Desire to succeed & open to continued L&D
Experience of working within a busy manufacturing office environment a necessity
Hours of Work
Full time - 36.5 hours per week, Monday to Thursday 8am - 4.30pm / Friday 8am - 12.30pm
Term
This is a permanent, office-based, full-time position.
Interviews to be held week commencing 17th November 2025.
Job Types: Full-time, Permanent
Pay: 24,199.50 per year
Benefits:
Additional leave Bereavement leave Company pension Health & wellbeing programme Life insurance On-site parking Private medical insurance Sick pay
Application question(s):
Do you have experience of working within a manufacturing environment?
Work Location: In person
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Job Detail
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Job IdJD4065066
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationNewcastle-under-Lyme, ENG, GB, United Kingdom
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EducationNot mentioned