Job Description

Role Introduction

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The Commercial Operations Co-ordinator provides administrative and operational support, ensuring smooth and efficient processes that enable the Sales team to focus on selling.
This role involves managing customer data, coordinating with internal departments, and assisting with order processing and customer communication.

What You Will Do

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Assist in the preparation of customer quotes. Assist in obtaining vendor quotes for services. Collaborate with cross-functional teams to ensure timely and accurate closure of sales opportunities in Salesforce, maintaining data integrity always Process sales orders and ensure accurate data entry into Salesforce. Respond to customer inquiries and provide product or service information as needed Support the annual contract renewals process, preparing renewal documentation, and ensuring all necessary approvals and updates are completed before deadlines.


Act as a reliable point of contact, ensuring clear communication, timely follow-up's and a collaborative approach Support the wider ITO Operations Analyst team with administrative tasks Coordinate with finance, and other teams to ensure timely delivery and accurate invoicing.

What You Will Have

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Strong organisational and multitasking skills. Strong relationships Excellent written and verbal communication. Proficiency in Microsoft Office (Excel, PowerPoint, Word) and Salesforce Attention to detail and accuracy in data handling. Ability to work independently and as part of a team. Netsuite knowledge beneficial but not essential

What We Do For You

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Wellbeing focused

- Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral

Annual Leave

- 26 days of annual leave, plus public holidays and the ability to buy additional days

Employee Assistance Programme

- Free advice, support, and confidential counselling available 24/7 through Care First

Endometriosis Friendly Employer

- We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace

Personal Growth

- Regardless of where you are at in your career, we're committed to enabling your growth personally and professionally

Development Programmes

- From Future Managers to Leadership Training, our development programmes help you get where you need to go

Performance Bonus

- Our Group-wide bonus scheme enables you to reap the rewards of your success

Financial wellbeing -

We understand as well as your mental wellbeing, your financial wellbeing is really important

Pension Scheme

- Our plan with Scottish Widows offers 5% matched contribution by the company

Income protection insurance

- Providing you with support and assistance when you need it most

Recognition

- Highlighting and rewarding the great work our people do

Performance & Talent

- Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self

Making a Difference

- we provide opportunities to help our people make a difference to the causes they care about

MatchIt!

- Fundraise for a cause close to your heart and OneAdvanced will match part of the funding

Volunteering Time

- Our volunteering leave scheme allows you to use your time to help those who need it

Pennies from Heaven

- donate the pennies from your pay check to help make a difference without lifting a finger

Who We Are

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OneAdvanced is one UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of 330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to

power the world of work

and, as you can see, our software underpins some of the UK's most critical sectors.

We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.

To learn more about working at OneAdvanced please click here