Job Description

Job Overview

We are seeking a diligent and conscientious individual to to join our team working for a successful company based south of Norwich. Your new role will play a vital part in our growth plans and will help ensure the continued success of the business. The ideal candidate will support the Account Manager with admin duties that need to be performed within the sales and marketing team.

About the company

Lakeside Food Group was established in 1989 and is situated in the beautiful grounds of Ketteringham Hall. We are a significant player in the food distribution market with a reputation for quality, innovation and integrity with a strong team based and working across the UK, EU and Asia.

Lakeside is passionate about what it does and appreciates the value of a happy and motivated workforce. We are looking for those who can align with:

Being customer focused

Being committed to Quality

Being driven and innovative

Being environmentally responsible

Being empowered

Being ethical and transparent

If you are interested in working for a company committed to a culture of professionalism, growth, integrity, positivity and innovation, we would love to hear from you.

We offer successful candidates a supportive working environment, hybrid working at least 2 days in the office per week, free parking onsite, competitive salary and bonuses (depending on the success of the company).

Due to the nature of our business and the importance of team work, you must be able to travel to the office as this is not a fully remote role.

Key Duties

Running daily& weekly EPOS / sales / shortages / service level reports Monitoring sales data against forecast / stock holding, and identifying trends or risks and alert to the business to best plan production schedules Monthly / Quarterly OR / marketing / promo trackers Liaising with both internal and external teams, and customers, regarding ordering, invoicing, deliveries, and general customer service Working with finance team for invoicing, customer portals and EDI queries and price reviews Maintaining customer and product records Grocery store visits to keep up to date with customer & competitor ranges Awareness of industry trends and identifying gaps in market / opportunities Staying up to date with product portfolio and capabilities Completion of PCD / NLFSs and other customer specific documentation using the online platforms Cover support of sampling sessions with completion of feedback forms and analysing against customer requirements Providing general commercial support to Account Manager such as chasing costings, maintaining price files and P&Ls, compilation of draft quotes, chasing commercial feedback, monitoring promotional activity and OR accruals Raising and booking in of purchase orders Proof reading / checking of customer artworks Potential attendance of customer and supplier meetings, and representing Lakeside at industry events as necessary Occasional travel to external presentations to assist with customer presentations (on site visits supporting account manager) Setting up and preparation of presentation packs for customers and supplier meetings Assistance with project co-ordination tasks during peak times when necessary to ensure timely product launches Delivering exceptional and proactive customer service at all times Working as part of a team in sharing knowledge, ideas and product samples to help ensure the success of the team overall Covering other sales team members in their absence General admin and ad hoc duties as deemed relevant to the role/ department

Experience:

We are looking for someone who has experience in an administration role, ideally in the food industry.

Microsoft suite including Excel, word and Powerpoint (essential) Working with data input or in an existing admin role would be beneficial An applicant who has some experience working in a sales / retail office is preferable but candidates who are highly organised, have general experience working in a fast-paced environment managing multiple customers and deadlines can also be considered. Customer service focused role

Person Specification:

Thorough attention to detail Strong administrative skills Organised and methodical approach to work with ability to manage multiple tasks and deadlines Excellent verbal and written communication and reporting skills Ability to remain calm in stressful situations Ability to establish and develop relationships with external & internal sources Ability to be flexible and open to changes Self-motivation Proficient in ERP systems and Microsoft Office Suite.
Please send your CV to the HR Manager via email to jblanche@lakesidefoods.co.uk

Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Casual dress Company pension Free parking Life insurance On-site parking Work from home
Work Location: In person