Clarkson Evans is the largest electrical and solar installer working in the new build housing sector, wiring over 24,000 homes a year. We partner with the UK's leading housing developers and were delighted to be crowned Subcontractor of the Year at the 2023 Housebuilder Awards.
The Role
This is fantastic opportunity to learn how our commercial department functions by gaining exposure to each of the teams within this area. You'll receive training on how we pitch for business and complete tenders as well as producing drawings and documentation for electrical and solar projects. In addition, you'll learn how we monitor the progress of these projects once they are underway.
You'll benefit from a structured career path within the Commercial department with future opportunities to move into a management role.
You'll have dedicated customer accounts, gaining a full understanding of each client's requirements and ensuring that our service is truly customer-focused, despite our national scale. We're focused on increasing turnover with both new and existing customers and because we operate in a highly competitive market where margins are tight, carefully considered, accurate pricing is a must, along with top-notch customer service.
Responsibilities
Gathering information to produce competitive tenders in response to customer specifications
Producing drawings and documentation for new and current projects and ensure accurate information is relayed to the necessary departments on time
Creating kit picklists based on technical drawings to ensure we issue the correct parts to our electrical teams
Monitoring job progress behind the scenes by reviewing reports on fixes completed and identifying any discrepancies between commercial expectations and financial outcomes
Helping to resolve any issues that might result in delayed payment and ensuring orders are in place before work is carried out
Representing the company during customer site visits to hold pre-start meetings, site handovers and to discuss job progress
Responding to telephone and email enquiries from customers' surveyors, ensuring we are always exceeding their expectations and providing a timely, responsive service
Requirements
Minimum of 6 months' experience in a customer facing role or office environment
Highly self-motivated with a hunger to learn on-the-job and build a long-term career with us
Customer-service focused, determined to be responsive and impress at every opportunity
Strong organisation and administration skills
A genuine eye for detail, checking own work and ensuring accuracy
Ability to work under pressure in a fast-paced environment
Strong written and verbal communications skills
Good IT skills, particularly Microsoft Word and Excel
Benefits
24 days' holiday increasing with service + bank holidays
Option to buy up to 5 further days' holiday
Company pension scheme
Life assurance
Discounted gym membership
24/7 free & confidential support helpline
In-house wellbeing team
Free on-site parking
Refreshments and fresh fruit provided
Early finish Fridays
Summer & Christmas social events
Clarkson Evans is an equal opportunities employer and we're proud of our fair and inclusive recruitment process. We recognise the benefits of having a diverse workforce and welcome applications from candidates from all backgrounds. If you have any special requirements which would help you with our application process, please let us know by emailing jobs@clarksonevans.co.uk.
Our Values : Commitment | Change | Career Progression | Care | Collaboration
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