Job Description

About MIB

At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that's accomplished, we're here to compensate victims quickly, fairly and compassionately.


Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over 400 million in compensation to support victims rebuild their lives.

About the role

Be a key support to the wider team to enable them to deliver internal and external communications and campaigns for MIB across a wide range of channels including social, web, print and media relations.

Key responsibilities

Work with the Communications and Campaigns team and stakeholders across the organisation to help deliver engaging communications and content across a range of projects and both organic and paid campaigns. Support the delivery and evaluation of integrated campaigns, working with our in-house content studio and any external agency. Create social media activity that engages customers and supports strategic and campaign objectives. Manage day-to-day delivery of the intranet, using Sharepoint CMS to create and manage pages Support the administration and production of real life stories of victims of uninsured and hit-and-run drivers as part of MIB's storytelling programme. Support the team in creating, publishing and monitoring content on MIB's website. Provide copywriting for communications and campaign activity Support the management of MIB's press office, responding efficiently and effectively to media enquiries, writing press releases and reporting on coverage to the business. Keep up to date with news and developments in the insurance industry and other news which could affect the direction of MIB's communications and campaigns. Be a champion of MIB, IFB and OIC brands, leading by example with consistent use of brand identity, tone of voice and writing style

Skills and Experience

Proven experience or qualification in a communications, marketing or brand role or a role with transferable skills Experience of using a wide variety of digital channels and platforms Excellent organisation skills for planning, scheduling and publishing content across internal and external channels Experience of press office operations, processes and management Excellent copywriting and editing skills across all media types eg print, digital, social etc Confidence to engage with internal and external stakeholders at all levels Solid analysis and evaluation skills and use of results to improve existing and inform new communications and future campaigns Ability to create content that promotes audience interaction, increases audience presence on company sites, and encourages audience participation Knowledge of writing SEO friendly content for the web and working with content management systems and analytic tools Passion and understanding of purpose-led brands and showcasing impact to different stakeholders. Ability to identify and develop a great story

Job Title: Communications and Campaigns Coordinator

Salary: 35,000

Grade: 10

Working Hours: 35

Working Pattern: Monday to Friday

Office Location: Milton Keynes

Job Type: Permanent

IT kit supplied to you

320 (before tax) start up allowance

Hybrid working (2 days in the office per week) from our Milton Keynes office, MK14

Other Benefits include:

Contributory Group Stakeholder Personal pension scheme


Life Assurance


Employee Incentive Scheme


2x days holiday (plus public holidays)


Holiday purchase scheme


Sports and Social Club

24/7 Employee Assistance Programme


Free access to online tools to support mental and physical health


Enhanced maternity, paternity and adoption leave


1 volunteer day each year and charity matched funding scheme


We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day.


So, if you think big, love a challenge and want to make a difference to people's lives, we want to hear from you.