Job Description

bigcreative.education

COMMUNICATIONS &

ENGAGEMENT OFFICER

Job specification pack

Welcome to

Big Creative Academy

Big Creative Academy (BCA) is a specialist

creative arts college for 16-19 year olds based

in Walthamstow, E17.

Our intent is to provide young creatives from

diverse backgrounds with the entrepreneurial skills

and academic knowledge to have a powerful impact

in the creative industries.

Through access to higher education and the

development of cultural capital we will provide

students with the attitude and resilience to

succeed.

BCA job specification pack



As an organisation we provide a supportive,


developmental environment with a creative



and innovative approach to education. Choosing


to work for BCA will enable you to be part of a


successful organisation that offer a good work-



life balance to all employees, which includes



a flexible working approach, a friendly, positive


and purposeful working environment, and


plenty of opportunities for social interaction


between colleagues



We are a values-led organisation, award-winning in


equality, diversity, and inclusion and a best practice


college for LGBTQ+.



We work with integrity


and passion, and are fiercely committed to


creating a truly meaningful work environment,


where individuals are empowered with the



tools, technology, and training to unleash



their full potential.



This is an exciting time to join BCA. We moved into


our 21m new building in January 2021 with all


new industry-standard studios and equipment.

BCT culture video >

BCA job specification pack



We have 440 young people per year enrolled onto



our Level 3 vocational programmes, and learners



take qualifications in maths and English if needed.



We have a job centre on site for learners and a


sister organisation, Big Creative Training, offering


apprenticeships. Progression outcomes for


students are filling local skills needs for a growing


creative arts sector.


The majority of our staff are dual practitioners,


teaching their professional craft. This makes BCA


an innovative environment in which to work.


Together with our industry ambassadors and


patron, Emeli Sande, all of our programmes are


industry led and forward thinking.

Benefits of working for BCA

Flexible Fridays, half day, to provide work-life
balance
Employee assistance programme

Research-based professional development

Supportive, caring and developmental

environment with full staff wellbeing
programme


Excellent career development opportunities

and performance recognition
Staff social events

Gym facilities for staff use

Cycle to work scheme

Sacha Corcoran, MBE (Principal)

I'm really proud of the team at Big Creative Academy all working


together to provide the best education possible for our learners.



Our values are incredibly important to us and we look forward to


welcoming you into the Big Creative family.

- Kindness - Respect - Inclusivity - Authenticity - Integrity -

What our learners

and graduates say...

96% of learners at BCA say their overall experience

is good. Here's what they had to say...

"The teachers always find time to help."


"I love the small class sizes, and the fun environment created."


"I get to do something I love with other people who have the

same interests as me."



BCA job specification pack



Not only did the college give us



the tools and knowledge to succeed,


they prepared us for life as creatives


of the future.

Georgia

If it wasn't for BCA there's no way


I would have become the person



I am today. Thanks for helping


me find myself!"

Amani

&

Person Specification

BCA job specification pack

Post Title: COMMUNICATIONS & ENGAGEMENT OFFICER

Salary: 30,000 to 35,000 per annum Basis: Full Time (35 hours per week)

Weeks: 52 weeks

Start Date: 2 September 2025

Reporting to: Marketing Manager

Location: Big Creative Academy, Clifton Avenue, E17 6HL

Annual leave: 30 days per annum

Purpose of the role:

Big Creative Academy's mission is to create careers, supporting young people onto the next steps. After


completing a course here students will be able to move into employment in the creative arts, secure an


apprenticeship or go to university so that they can make a living from their passion.


We are seeking a creative, strategic and proactive Communications & Engagement Officer to lead on internal


and external communications, alumni engagement, influencer outreach, and reputation building for Big


Creative Education (BCE).



You will help raise the profile of BCE by producing and managing impactful communications, growing our


alumni network, building backlinks for SEO, and working with influencers, industry partners, and press. You


will also help coordinate cross-departmental messaging and support campaign delivery across our Academy


and Training branches.

continued...

BCA job specification pack

Key Responsibilities

Lead and implement BCE's internal and external communication strategy to improve brand awareness. Develop and manage an alumni strategy to celebrate success stories, promote progression and build
advocacy.


Co-ordinate press and PR opportunities for across BCE Written content for website, SEO, socials, PR and other documents as required.

Key Duties:

Communications

Write, edit and coordinate content for emails, newsletters, announcements, and press releases To co-ordinate and produce official documentation for external communications, including proof-


reading


Produce and maintain BCE's tone of voice and brand guidelines across platforms. Monitor and respond to relevant public, local, and industry news.

Alumni Engagement

Launch and manage an alumni LinkedIn Group and email campaigns. Track and report alumni activity to inform impact and marketing.

Influencer & Industry Outreach

Identify and build relationships with relevant influencers, creators and creatives from our student base
and local creative industries.
Coordinate press opportunities, speaking engagements for members of staff and feature stories.

Events

Lead and coordinate PR events for the marketing team. Attend school careers fairs, open evenings and other student recruitment events as required. Assist and promote the Academy as a venue for external hire

Digital & SEO

SEO writing for website content while maintaining the college's tone of voice and values. Collaborate with the Marketing Manager on growing backlinks and domain authority through
partnerships and PR placements.


Research and pitch digital content to relevant industry blogs, education platforms and partner
networks.
Assist in campaign copy and tracking performance via Google Analytics and UTM links.

Team & Collaboration

Work closely with content and education teams to ensure consistency of messaging across social,
digital and print.
Assist in shaping campaign messaging across departments including recruitment, curriculum and
employer engagement.

continued...

In addition the postholder is expected to:

Work towards achieving Big Creative Academy's mission and actively participate in our culture, striving
towards outstanding teaching and learning, promoting wellbeing and bringing industry into the


classroom


Travel to and meet with key stakeholders as appropriate to the role

Undertake continuous professional development including research projects and a bespoke annual
plan


Actively promote equality and anti-racism at all times

Carry out duties at all times with due regard to Big Creative Academy's policies, including
safeguarding, health and safety and data protection and participate in training as required


To comply with and promote the Academy's safeguarding policies Work flexibly and to undertake any other duties that may reasonably allocated by the line manager,
which may include working occasional evenings and weekends

Person Specification

A - Application I - Interview

BCA job specification pack

ATTRIBUTES REQUIRED DESIRABLE

METHOD OF

ASSESSMENT

Education and Qualifications


An undergraduate degree

X A


Qualifications in English and maths equivalent to GCSE


Grade 4/C/Level 2



X A



Qualification or accreditation in marketing or journalism X A



Knowledge and Skills


Excellent copywriting and communication skills X A



Strong organisation, time management and attention to


detail



X I



An excellent standard of written English X A



Comfortable working across diverse stakeholders,


including young people and external partners



X A



Knowledge of further education or creative industries X I



Experience



SEO writing or link-building experience X I



Proven experience in marketing, communications, PR or


community management



X A



Experience of leading high profile events X A



Understanding of CMS platforms for website content and


updates

X I



Familiarity with LinkedIn, Mailchimp and digital outreach


best practices



X I



Commitment


High professional standards and personal integrity, with


high expectations of self and others



X I



Able to work collaboratively as part of a team, to deliver


shared outputs



X I



Able to prioritise, meet deadlines, and work under


pressure

X I



Take initiative and innovate to drive continuous


improvement


X I


BCA job specification pack

How to apply

To apply you must write a letter of application to bca-hr@bigcreative.education . This must include a supporting


statement that evidences your experience matched to the accountabilities and person specification of the job


role.


Closing date for application is

15th of June 2025.

Interviews will be held in w/c 23rd of June 2025.

Safeguarding

BCA operates safer recruitment practice in accordance with Keeping Children Safe in Education regulations. Please


expect the highest level of scrutiny and background checks. Appointments are subject to satisfactory references



being obtained, and an enhanced disclosure and barring service (DBS) check. New members of staff


cannot start their positions until these


documents are in place.

Warner Interviews

As a values led organisation we conduct Warner interviews as part of our


recruitment process. These are designed to help us understand your own


values and motivation for working with the specific cohort of young people


we serve. We recommend that you research this interview technique


should you be invited to attend an interview.

What our staff say...

I like the progressive nature of the


college and how we are always looking


to expand and offer a more rounded


experience for the learners.

The best part of my role is being able

to make a positive difference to the

lives of many, supporting our young

people in seeing their potential.

There is fantastic communication


between members of staff and


the management team.

I feel supported and encouraged

in my role, inspired to continue

working to deliver high quality

and engaging material.

The staff get on well with each other


and work together positively to benefit


the organisation.

Lovely working environment with a

supportive team and great students.

What we do, individually, and overall,


makes a huge impact on the lives



of these young people and


empowers them.



BCA job specification pack

I like the collaborative culture and

genuine care for staff, with time

and energy invested.

BCA is a small organisation with


a big heart and a great mission


to develop learners from


disadvantaged communities.

I am trusted by my manager to use

initiative and develop my area as

I see fit. I feel trusted and valued

in my ideas and opinions.

The environment at BCA is a huge


stand out to me. The staff are diverse


so it makes me feel very comfortable


at work.

The absolutely fantastic team of staff

that I work with - we all come from

different walks of life yet share the

same creative interests and goals

in improving learner's experience

and their lives in general.

The community feel to our college


is second to none.


BCA is an equal opportunities employer and positively welcomes


applications from all sections of the community. We are committed to



safeguarding all learners enrolled on our programmes and appointment


of successful applicants will be subject to satisfactory references being


obtained, and an enhanced disclosure and barring service (DBS) check.