Job Description

Cardiff

Who are Admiral Pioneer?


Disruptive. Customer Centered. Transformational.


Admiral Pioneer exists within Admiral Group as a venture studio, providing the greenhouse in which to grow new businesses. We're leveraging Admiral's strengths to deliver commercially strong businesses that answer the financial needs of new audiences and respond to emerging opportunities.


We seek to disrupt the markets we enter, taking a truly customer-centric approach. We achieve this by experimenting and proving new products, business models and partnerships through a disciplined, discovery-driven approach.


About the role:


Ready to shape culture, spark connection, and bring the Pioneer story to life?

We're on the hunt for a dynamic Communications & Events Lead to join Admiral Pioneer -- someone who's equal parts storyteller, strategist, and experience-maker.


Reporting to the Head of People, you'll be the heartbeat of our internal and external communications, crafting compelling narratives and unforgettable events that connect, inspire, and energise our people. You'll work closely with our Leadership Team to build a consistent, vibrant communications framework and lead a calendar of events that celebrates our culture -- from All Hands updates to beach volleyball days and legendary Christmas parties.


You'll also lead and develop our brilliant Culture, Media & Events Coordinator, ensuring every piece of visual media, every office moment, and every engagement activity is delivered with flair and purpose.


What You'll Be Doing:


Shape the voice of Pioneer: Partner with our CEO, Head of People, and Leadership Team to build and deliver a bold, cohesive communications strategy that reflects our brand, amplifies our culture, and keeps our people connected, informed, and inspired. Make messages matter: Deliver the right message, to the right people, at the right time -- using creative formats and channels that cut through the noise and spark engagement. Bridge the Pioneer-Admiral connection: Collaborate with our UK Comms team to align with Admiral's wider strategy, ensuring Pioneer's voice is heard and our people feel part of something bigger. Showcase our story: Bring Pioneer to life across the Admiral Group and beyond -- through internal updates, LinkedIn content, and standout events that highlight our people, purpose, and progress. Own our external presence: Lead Pioneer's external communications across LinkedIn, our website, and press releases -- boosting brand recognition and building a strong employer brand in the markets we operate. Build a brand with soul: Support our CEO and Leadership Team in shaping Pioneer's identity -- from tone of voice to purpose and values -- creating a brand that feels authentic, aspirational, and alive. Create unforgettable experiences: Lead the planning and delivery of events that bring our people together -- from quarterly All Hands to Veygo socials, townhalls, and partner events that energise and connect. Design a space that works: Collaborate with Facilities to ensure our office is more than just a workspace -- it's a hub of creativity, collaboration, and culture. Regularly gather feedback to keep improving. Welcome with warmth: Own the onboarding experience through PioneerFest -- making sure every new starter feels informed, inspired, and instantly part of the team. Champion community impact: Drive our approach to Admiral Group's community strategy -- creating opportunities for colleagues to use their Impact Hours in meaningful ways. Tune into the heartbeat of Pioneer: Create and champion feedback loops that give our colleagues a voice -- from pulse checks to our annual engagement survey -- and turn insights into action that drives real change. Make impact measurable: Track the success of our communications and engagement efforts, using data to refine, evolve, and amplify what works -- always striving for better. Juggle with finesse: Manage multiple projects and stakeholders with confidence and clarity, keeping priorities sharp and momentum strong Be a culture curator: Build deep relationships across the business to truly understand what makes Pioneer tick -- then use that insight to spark initiatives that bring our values to life and foster an inclusive, energising environment. Celebrate what matters: Lead our approach to colleague recognition, making sure achievements are spotlighted and contributions are celebrated in ways that feel meaningful and motivating. Drive engagement with purpose: Partner with the comms team and People Team to maximise the impact of our engagement surveys -- from encouraging participation to sharing results and shaping strategy based on what we learn. Bring the buzz: Be the ambassador of our culture -- the spark behind the fun, the energy in the office, and the force that makes Pioneer a place people genuinely love to work. Whether it's online or in-person, you'll lead the charge in creating moments that connect and inspire.

What You'll Bring


You're not just passionate about communications -- you're passionate about people. You believe culture is built through action, storytelling, and shared experiences, and you're ready to be a driving force behind making Admiral Pioneer an extraordinary place to work.


You're a natural cultural ambassador, already bringing energy, positivity, and connection to your current role. You've got a strategic mind and a creative heart -- experienced in designing and delivering internal comms strategies that truly bring culture to life. You're confident writing for external audiences, with a flair for showcasing brand, people, and purpose in ways that elevate reputation and strengthen our EVP. You're a master of memorable moments -- able to plan and deliver high-impact events that reflect leadership vision and leave a lasting impression. You understand what makes a culture thrive, and you know how to translate values into action. You're a relationship builder -- trusted across the business, approachable, and able to bring people together with infectious energy. You're a content creator -- skilled at crafting engaging communications that resonate across platforms and audiences.

Essential Skills


Exceptional written and verbal communication skills Proven experience in planning and delivering standout events Skilled at tailoring messaging for different audiences and channels Experience in designing and delivering creative cultural change initiatives Confident facilitator, comfortable engaging large groups Strong stakeholder management, including senior leaders Strategic thinker with the ability to create comms plans that support business goals Able to simplify complex topics into clear, engaging content Expert multitasker -- managing competing priorities with ease Proven project delivery from start to finish, including leading through others Discreet, tactful, and trusted with confidential information Proficient in Microsoft Office, SharePoint, and internal social media tools

Admiral: Where You Can


We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We're committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to 3,600 of free shares each year after one year of service.


Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.


We're proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We're fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.


Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.


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