Job Description

Company Overview

Shine is the UK's leading charity dedicated to supporting individuals with spina bifida and hydrocephalus, along with their families and caregivers. With a community of over 14,500 members, we strive to make a positive impact on the lives of those affected by these conditions through specialist support and advocacy.

Summary

We are seeking a Communications & Data Administrator to join our team at Shine. As a key member of the team, you will provide administrative support for the Marketing, Digital and Communications department at Shine. Daily tasks may include administration of events, making updates to the website or on social media, or supporting on campaigns.

Principle duties:

Manage data administration around email, such as new members, unsubscribes (data entry, requires strong attention to detail) ensuring CRM is kept up to date. Assist with social media administration, monitoring comments and messages on channels. Support the administration of events and related work. Assist with managing updates to publications and resources, and with printing requirements. Assist with press releases and managing enquiries. Assist on new marketing projects and campaigns as required. Help with data management and requests. Develop and maintain good working relationships across the charity. Other duties consistent with the role, as may be required from time to time.

Person Specification

Required skills:

Solid time-management and organisational skills with the ability to prioritise tasks effectively. Strong attention to detail. Strong literacy, able to write well and proof-read for errors. Strong numeracy, able to manipulate data using Microsoft Excel for reports and data management. Handle information confidentially and sensitively in line with GDPR regulations. Experienced with MS Office suite, particularly Excel, Word and Teams. Prepared to learn quickly, a 'can do' attitude and can 'hit the ground running'. Able to work independently and take ownership of administrative tasks. Able to work well as part of a team, building effective working relationships with colleagues - while this is an office-based role, the team work remotely too, so good communication skills are required.

Desirable skills:

Experience with Salesforce or another CRM, email platforms such as ActiveCampaign or MailChimp, and design packages such as Canva or the Adobe Suite. Experience of using social media to manage a company profile. Experience of and desire to work specifically in the non-profit sector, and general disability awareness.

In return, Shine will offer you:

A competitive salary - Shine is a real living wage employer 35 hour working week with regular working hours, and no shift work 25 days annual leave plus bank holidays (pro-rata for part-time hours), with discretionary paid leave between Christmas and the New Year Opportunity to purchase additional annual leave A workplace pension scheme Access to wellbeing initiatives such as our Employee Assistance Programme Support to learn and develop
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.

If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to Liz Gunson, our Head of Communications and Data, on 07999 126840 or email liz.gunson@shinecharity.org.uk.

To apply please submit your?CV and

supporting statement

, which should outline your interest and explain how you meet the role criteria.

Please note applications without a supporting statement will not be accepted.

Closing Date: Wednesday 9 July at 11pm.

Interviews will be held at Head Office in Peterborough on Tuesday 15th July 2025

Ideal start date from August 2025

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Job Types: Full-time, Temporary, Fixed term contract
Contract length: 12 months

Pay: 22,932.00 per year

Benefits:

Additional leave Bereavement leave Casual dress Company pension Free parking Health & wellbeing programme Life insurance On-site parking Sick pay Transport links
Schedule:

Day shift Monday to Friday No weekends
Ability to commute/relocate:

Cambridgeshire, PE2 6FT: reliably commute or plan to relocate before starting work (required)
Application question(s):

Have you submitted your supporting statement? This should outline your interest and explain how you meet the role criteria. Please note applications without a supporting statement will not be accepted.
Experience:

Microsoft Excel: 1 year (required) Microsoft Office: 1 year (required) CRM software: 1 year (preferred) Email marketing: 1 year (preferred) Social media management: 1 year (preferred) Graphic design: 1 year (preferred)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 09/07/2025