Job Description

Converge Technology Solutions:

A Commitment to Inclusivity, Innovation, and Sustainability



As part of a global technology business, Converge Technology Solutions, the trading names of Stone Technologies Limited based in Staffordshire, UK, designing industry specific IT solutions for each and every client. An IT reseller and IT manufacturer as well as having an award-winning IT recycling facility.



Standing out as an innovative, highly accredited market leader with exceptional employee engagement. Our core values are clear, with sustainability at the heart of our activities.

Inclusivity and Support:

We believe that everyone is welcome and will always be supported in their career with us. We encourage our people to bring their authentic selves to work, ensuring that everyone has an equal opportunity to reach their full potential. Our Disability Confident Employer and Foster Friendly accreditations are a testament to our commitment to these principles.

Nurturing Diversity:

Our support for employees and embrace of diversity go beyond policies and procedures. We provide an environment that nurtures inclusivity and engagement. From comprehensive training programs and a wide variety of apprenticeships to opportunities for community support with up to three days a year to volunteer, we create a space where employees can thrive.

Sustainable Practices:

Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously is imperative to living up to our values.



Do you have a passion for Technology? Do you have the drive to succeed? Are you looking to work in a fast-paced environment? Do you want to be part of a growing award-winning technology company?

We are seeking a Data Administrator to join our Sales Operations & BI team.

Are you passionate about using data to drive smarter business decisions? Do you enjoy turning complexity into clarity through reporting, analysis, and innovation? If so, Converge Technology Solutions wants you on our team.

As our Data Administrator, you'll take charge of maintaining and improving the data housed within our CRM and ERP systems, working closely with Sales, IT, and Marketing to support our operations. You'll become the go-to expert for CRM data queries, workflows, and system integration--playing a critical part in how we understand and serve our customers.

This is a great opportunity for someone early in their data or systems career who's looking to build real-world experience in a supportive, fast-paced environment, with the opportunity to enhance your skills through gaining a qualification.

What You'll Be Doing

Championing data integrity across business systems (CRM, ERP) Managing and improving data workflows such as duplicate detection and automation Providing first-line CRM data support and training for staff Monitoring data flows across systems, resolving issues, and analysing process health Supporting GDPR compliance and marketing preference data in collaboration with the Marketing team Assisting with data imports, updates, and reporting requests for Sales Operations Helping develop custom CRM reports and contributing to workflow improvements Documenting processes and maintaining system best practices

What You'll Bring

Essential:

GCSE or equivalent in Maths, English, and IT Strong Excel skills and confidence working with large data sets Understanding of databases and data integrity best practices Experience using business CRM systems (e.g., Microsoft Dynamics or Salesforce)

Desired:

A-Levels or Degree in a related field Microsoft Developer or Data Fundamentals certification Familiarity with SQL or basic scripting Experience with CRM data management and reporting

Who You Are

Detail-oriented and data-driven, with a methodical and analytical mindset Collaborative and approachable, comfortable working across teams Eager to learn and grow in data management, reporting, and systems development

Why Converge?

At Converge Technology Solutions, we're not just about IT--we're about empowering people, building trusted partnerships, and making a positive impact on our communities. You'll join a collaborative, remote-first environment where innovation, trust, and sustainability are at the core of everything we do.

Job details:

This is a full-time position - 37 hours per week, Monday - Friday (This is a Hybrid role)



We reserve the right to close this advert early if we are in receipt of sufficient applications for this position.



No terminology in the advert you have seen is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex or sexual orientation, and we will gladly accept applications from all sections of the community. We have an equality, diversity, and inclusion policy that support this approach.



To discuss any reasonable adjustment or request a paper based application form as an alternative, please contact People Operations on 08448 22 11 22



Agencies need not apply.