Job Description

Important notice

In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy.People who work for the National Trust are as varied as all the places we care for. That's why we look for staff from all backgrounds, with a variety of skills and abilities, to help the Trust's cause. As a Communications and Marketing Officer for White Cliffs portfolio, you'll be responsible for letting people know about the place, how they can visit and sharing our conservation stories. You will support the whole team to make sure that how we speak and communicate is always to the highest standard. The role reports to the Visitor Operations Manager. Working either 2 x 7.5 shifts per week or 3 x 5 hours shifts, all based in the main office at Dover.



What it's like to work here:An ever popular location, the White Cliffs of Dover attract thousands of visitors each year. Looking out over the English Channel, the views are stunning and on a good day, the French coast can be visible. The location is full of unusual plants and insects too, as well as showcasing the historic significance of the area, so has something for everyone. In joining our friendly team, you'll be helping us provide a great visit for everyone.


Click here for more information about this location

What you'll be doing:We have an annual plan covering communications and marketing, and your role from will be to achieve what's on that plan. We have some ambitious targets that you'll be aiming at, including reaching new and diverse audiences, so there's room for creativity and fresh ideas.



Your day-to-day work will cover things like creating new content on our web pages, and making sure that existing information remains relevant and accurate, running social media accounts, creating promotional materials and writing and distributing press releases.



You'll be working closely with your colleagues on site and the Trusts regional advisers, known as consultants. You'll be part of a team making sure that we're sharing the best stories we can, with a focus on spreading the word about places to visit and letting people know about the Trust's conservation work.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role..

Who we're looking forApplications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:
ability to create and manage engaging content across web, social media, and on-site materials ability to use audience insight to inform marketing strategies and support programming that deepens connections with visitors understanding of the National Trust's brand guidelines and channel strategies to ensure consistent and effective communication happy to work closely with internal teams and external stakeholders good at managing multiple priorities and marketing projects efficiently Criteria for all other applicants
We'd love to hear from you if you're:
familiar and confident with various marketing techniques, including digital and social media experienced in writing and speaking clearly someone who puts people first, and understands why great customer service matters skilled in working with IT (including Microsoft Office) good at solving problems, and able to work on your own initiative

The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK

Permanent p/t (15 hrs pw)