Job Description

Communications Officer (Digital and Social Media)

27,254 - 28,598 per annum | Permanent | Full Time

Are you passionate about digital communications and public engagement? Do you thrive in a fast-paced, creative environment where your work makes a real difference to the community? If so, this could be the role for you.

We're looking for a talented Communications Officer with a strong focus on Digital and Social Media to join our team and help shape how the Council connects with residents, stakeholders, and staff across a range of digital and traditional channels.

In this role, you'll provide expert advice and hands-on support on digital matters across all Council services. You'll be responsible for developing and delivering high-quality, creative content that engages residents and promotes Council priorities.

You'll manage and grow the Council's social media presence across multiple platforms, drive digital channel shift by advising and training staff, and act as brand guardian to ensure consistency and clarity in all communications. You'll plan and execute content strategies, monitor digital trends, and recommend improvements to enhance online engagement.

As part of your responsibilities, you'll coach and empower staff to take ownership of their digital content, respond to Councillor and public queries with professionalism and sensitivity, and support the development and maintenance of the Council's website. You'll lead and contribute to communications campaigns, write design and print briefs, and oversee visual identity and branding.

You'll also create bespoke graphics and signage for Council departments and represent the Council at public events. Your contributions will extend to official publications and internal documents, helping to ensure clear, consistent messaging across all channels.

For an informal conversation about how this role would be good for you, please call Rachel Anderson, Communications Lead on 01237 428959.

For more information or to apply for this role, please visit our careers website https://careers.torridge.gov.uk

Closing date: 19 October 2025

Interview Date: 04 November 2025

Job Types: Full-time, Permanent

Pay: 27,254.00-28,598.00 per year

Benefits:

Additional leave Bereavement leave Company pension Cycle to work scheme Enhanced maternity leave Flexitime Free flu jabs Health & wellbeing programme On-site parking Paid volunteer time Sick pay
Work Location: In person