Job Description

About the Business
Quilter Cheviot
Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years and today is one of the UK's largest wealth management firms offering expert discretionary investment management and financial planning. We offer a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence across the United Kingdom, Jersey, Dubai and Dublin.
We are part of Quilter plc, a leading provider of advice, investment platforms, multi-asset investment solutions and discretionary fund management which is listed on the London and Johannesburg stock exchanges and manages over 119.4 billion of client investments (as at December 2024).
If you want to play a part in shaping the future of our business, bringing new ideas and challenge then now is a great time to join us.
About the Role
Level: 3
Contract: Permanent
Department: Marketing
Location: London
We're seeking a diligent, proactive, hands-on Digital and Social Media Executive
to join our Marketing Team.
Social media management:

• Developing, creating (alongside designers), scheduling, and posting engaging content across all social media platforms.
• Working with the Marketing Managers and the wider Marketing team to develop and implement a content strategy for social media.
• Monitoring engagement, tracking trends, and adjusting strategies to maximise performance.

Website management:

• Liaising with Marketing Managers and Business Stakeholders to ensure product and service content is relevant, accurate, and effectively promotes benefits. Ensuring content is optimised for lead generation.
• Working with the Financial Promotions Specialist and the Compliance team to ensure that all legal and regulatory obligations are performed to the highest standard.
• Working with the wider Digital team, in managing and optimising performance of the website and ensuring all updates are executed.
• Utilising in-depth knowledge gained through research, analysis, and tools like Google Analytics to inform decisions about website content.
• Collaborating with the SEO agency, Marketing Agency, and wider Digital team to deliver best practice content, technical and on-page optimisation with a focus on increasing organic traffic.

Email management:

• Working with the wider Digital team and Marketing Managers to create visually appealing, on-brand email designs and engaging copy for newsletters, promotional emails, and lifecycle campaigns.
• Email strategy - working alongside the Marketing team to develop and implement email marketing strategies to support client retention, engagement, and revenue growth.
• Tracking and analysing key performance metrics (e.g., open rates, click-through rates, conversion rates) to optimise campaigns.
• Working with the private client and lead generation teams to optimise the client nurturing programme (email campaign).

Digital channel support:

• Providing regular performance reports, offering strategic insights to improve sales and marketing effectiveness.
• Continuously researching and staying up to date with the latest trends in digital marketing and social media.
• Working closely with third-party agencies to ensure digital presence is fully optimised and always up to date, maximising the use of tools / assets.
• Assisting the Marketing team with any other digital requirements such as digital campaign optimisation.

About You
We are looking for a proactive and creative individual with extensive experience in professional social media, digital management and content creation. You will have a proven track record of running multiple professional social accounts, growing engagement, and executing high-quality content for social media. An understanding of various digital channels enabling you to implement and optimise digital marketing strategies including SEO, email marketing, and website content.
Essential skills & experience:

• At least 2 years' experience managing social media channels.
• Proven ability to create and manage engaging content for Meta and LinkedIn, with a focus on brand storytelling.
• Strong content creation skills, including newsletter development and audience engagement.
• Demonstrable experience measuring, tracking, and reporting on social media performance to drive continuous improvement.
• Experience with using email marketing platforms and web analytics tools like Google Analytics.
• Knowledge of website CMS and marketing automation tools.
• Excellent writing skills with acute attention to detail and the ability to apply tone of voice guidelines effectively.
• Strong interpersonal skills, with the ability to collaborate across teams and engage stakeholders.
• Self-motivated, target-driven, and adaptable to working under pressure and meeting deadlines.

Desirable skills:

• Familiarity with social media tools and analytics software.
• Basic experience with video editing tools.
• Understanding of website content and newsletter creation.
• Having an understating of the financial services sector is important.

#LI-VS1 #QC
Inclusion & Diversity
We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.
Values
Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.
Core Benefits
Holiday: 182 hours (26 days)
Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.
Life Assurance: 4x your salary.
Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.
Healthcare Cash Plan: Jersey employees only
In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.