Job Description

About The Role
Community Connector
Location: covering the Belfast and Antrim area
Contract: Fixed term to 31st March 2026
Hours: 35 hours per week, Monday to Friday, 9am to 5pm (flexible) with occasional weekend working
Salary xc2xa323,590 per annum pro-rata
Driving: Full UK Driving Licence held for a minimum of 2 years and access to a vehicle (Business mileage reimbursed)
We have a fantastic opportunity for a motivated and proactive individual to join our Health and Care Team as a Community Connector.
This role would suit someone who has excellent interpersonal and communication skills and has knowledge of how Health and Social Care services work. It's for someone who can lead and motivate people to address their issues with loneliness. The Community Connector will work together with a range of people who are already using BRC services as well as new service users.
A day in the life of a Community Connector will involve;

• Being responsible for liaising with partnership agencies to support people affected by social isolation and loneliness to access services in order to reconnect with their communities.
• Working with volunteers, a range of third sector and statutory services to engage, signpost and refer people for support. This may include working with a range of statutory, third sector and community-based services.
• Engaging face-to-face with service users to identify specific needs and appropriate interventions. You may also engage in conversations via telephone and zoom.
• Ensuring that the service is efficient, reliable and delivered consistently with national and local guidelines, using the Quality Standards Framework as a basis for assessment.
• Providing guidance and support to the volunteers who work within the service, communicating on a regular basis with them and ensure they complete relevant paperwork following a visit.

To be a successful Community Connector you'll need;

• Ability to work as part of a team and on own initiative.
• Able to plan own workload.
• Local knowledge of the area.
• Educated to GCSE level (or equivalent by experience)
• You have excellent IT skills - you're comfortable working with Microsoft Office packages and can learn bespoke company software with ease.
• Understand how to improve service quality for the benefit of users.
• Willingness to work flexible hours.
• Ability to drive (with own transport) and willingness to go out into the community for meeting and networking opportunities. Full driving license holder (for over 2 years).

A full Job description and Person Specification which includes a list of the essential criteria for the role are available for download.
Closing date for applications is 11th June 2025.
Please note that early application is encouraged, as we'll be reviewing applications throughout the advertising period and reserve the right to close the advert in advance of the advertised closing date.
In return for your dedication and expertise, you'll get:

• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Assistance: Access to mental health and wellbeing assistance.
• Team Working: Champion our mission in a collaborative team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.

We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.
Together, we are the world's emergency responders
About The Candidate
About The Company