Job Description

• Are you an organised, proactive and flexible person?
• Do you have a positive attitude and excellent admin, verbal and communication skills?
• Does the prospect to join a team of professionals that are managing Pioneer facilities and supporting the work of the facilities team and community engagement and development excite you?

We have two exciting Administration/facility management assistant position that has opened to provide support to in the Pioneer Group Facilities Team.
The positions provide comprehensive administrative and facility management support to ensure the smooth operation of The Pioneer Group estate facilities and organisational activities. The roles involve preparing marketing and promotional materials, managing bookings and purchasing systems, sourcing and purchasing of materials, coordinating facility setup and assisting with community and project development initiatives.
Key Responsibilities

• Provide administrative support for day-to-day operations of The Pioneer estates team community hub facilities and Pioneer organisational projects.
• Prepare and distribute marketing and promotional materials to support community engagement and facility use.
• Manage booking, scheduling, and purchasing systems to ensure efficient facility use and resource allocation.
• Coordinate facility setup and maintenance in line with event or booking requirements.
• Support project development activities for community facilities and broader community initiatives.
• Liaise with internal teams, community groups, and external partners to support Pioneer's objectives.
• Provide additional administrative or operational support as required by the organisation.

Working within a small team, the successful candidates will be required to work in admin offices across the estate but primarily at The Sanctuary, Castle Vale and as dictated by the hub activity diary.
The role is 18.5 hours per week and a permanent position. The salary will be 24,242 pro rata going up to 26,298 after passing probation. You may be called for interview prior to the closing date if your skill match the role needs.
We offer a fantastic benefits package which includes:

• 29 days basic annual leave (full time) + Bank Holidays
• Pension schemes
• A commitment to safety and wellbeing including access to a Bupa Health Cash Plan which provides discounts on gym membership, sports equipment and days out, as well as reimbursement on NHS prescription charges, eye tests, dental care and physiotherapy.
• A commitment to work life balance through our Agile/flexible working principles.
• Family Friendly policy with enhanced benefits
• Learning and Development opportunities
• Internal coaching and mentoring opportunities
• Staff social events

For an informal conversation or to find out more about this exciting opportunity please contact Laura Grigg (Community Hubs Manager) on 0121 748 8111 or by e-mailing
We are a small housing association managing 2,500 homes, primarily in Castle Vale, Birmingham. Our focus is on providing safe, high-quality homes while strengthening communities and improving lives.
As an anchor organisation, we use our resources and influence to build resilient communities where people can thrive.
We continue to deliver on our promise to the Housing Action Trust, reinvesting in homes and communities while taking steps to reduce our environmental impact.
The Pioneer Group also includes two sub-brands:
Compass Support - delivering a range of services for residents and the wider community.
Castle Vale Football Stadium - a key community sports facility.

Skills Required