Job Description

Are you looking for a role where you can work caring for other people in their own home?



We are redesigning our community services model and implementing a new Intermediate Care Team and therefore exciting opportunity has arisen to employ community health care assistants to deliver Urgent Community Response services (provides care 8am to 9pm, 7 days a week) across Rhondda Cynon Taf and Merthyr Tydfil and will play a crucial role in providing essential support and care to individuals, with a focus on promoting independence, dignity, and well-being. This is an opportunity for someone who wishes to continue to progress their career in nursing.



This role will support patients to recover or rehabilitate after a period of illness or crisis by implementing planned Intermediate Care for individuals in their own home, maintaining a high standard of evidence-based practice to meet identified needs whilst being supported by a multi-disciplinary team of Doctors, Nurses, Therapists and Allied Health professionals.



This post is advertised as Welsh Desirable , at level 3 Speaking/Listening.



Provide support for avoiding admission to hospital when clinically safe to do so, through appropriate community based care and support, which includes providing personal care to patients, performing vital observations, and venepuncture and maintaining accurate records.



Follow intervention plans formulated by a Health Care Professional within agreed parameters in order to allow patients to maximise their functional independence.



Utilise knowledge and understanding of common physical, mental and behavioural health conditions to recognise deterioration in service users.



Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

We listen, learn and improve



We treat everyone with respect



We all work together as one team



We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.



You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.



Work alone within scope of role and have delegated caseload of patients that have been previously seen/triaged and assessed by a registered member of staff.



Work unsupervised, following a care plan that has been implemented by a Health Care Professional.



Undertake enabling care as directed by a registered practitioner; this will include assistance with toileting, washing, dressing and continence care, mobility, transfers and use of potential walking aids.



Be vigilant for cues indicating safeguarding issues.



Escalate safeguarding concerns and reports to the multi-disciplinary team in a robust, timely manner, complying with legal requirements.



Respond by promptly escalating concerns to a registered practitioner.



Recognise an emergency, summon assistance and act as a member of the multi-disciplinary team within parameters of competence and role.



Use delegated therapeutic handling techniques as required by the individual and their environment in order to safely, efficiently and effectively treat the patients according to their agreed treatment plans, goals and outcomes.



Safely encourage a prescribed recovery programme as per competency framework.



Feedback to registered staff member signs of progress, regression etc.



Ensure the safety of patients when delivering enabling care.



Follow UHB policies and procedures.



Keep up to date with all mandatory training.



Effective communication for all patients with an empathetic and understanding approach, where barriers may have to be overcome.



Exchange information with service user and families using active listening, compassion, empathy, and coproduction techniques with the service user.



Communicate and liaise effectively with peers, colleagues and other staff members of all levels, and disciplines, providing accurate accounts of patients' abilities and progress. Requiring discretion, confidentiality, and sensitivity.



Provide written records of activities undertaken as part of delegated care plan and patient progress.



Recognise and understand how to effectively deal with situations that may include stressful patients or relatives.



Provide feedback on service-user progress and condition, recognise the impact of support and interventions, and suggest ideas for improvement when developing, reviewing and evaluating ongoing care needs based on objective evidence and experience.



Communicate through a variety of methods, including the use of interpersonal, written, verbal and non-verbal skills.



Ability to use and maintain written and electronic records following UHB policies.



Have knowledge and understanding of chronic conditions and frailty related issues.



Have an understanding of a multi-disciplinary team.



Use prescribed manual handling equipment, implementing single handed care safely within the patient's home.



Basic IT skills.