Job Description

Job Overview

We are seeking to appoint an enthusiastic Community Hub Coordinator to support our teams and service users, within Community Health Services for Nursing and Therapy based primarily at St Luke's Hospital in Market Harborough, with weekends and occasional shifts from Springfield Road Health Centre in Leicester (free parking is available and both sites and they are close to public transport).

Our service operates 08.00 to 18.00, Monday to Sunday, therefore this post requires the candidate to be fully flexible and be able to cover all shifts (including weekends and bank holidays, these shifts attract enhancements).

The following skills are essential to the role:

Attention to detail The ability to multi-task Excellent telephone manner and communication skills

For further information on this role please contact:


Kaya Madelin


Ree-Kaye.Madelin@nhs.net


07778 430 795

Summary (Main duties and responsibilities)

You will need to demonstrate good communication skills and be able to work independently in a variety of community settings. You will need a flexible approach and the ability to work as part of a team and to use your own initiative.


In addition to general administrative duties, the role will include using the electronic patient record system (SystmOne), completing electronic referrals, tasks and assisting where appropriate with data collection for audit purposes, data entry, together with supporting Core Community Nursing and Therapy staff, Team Leads and clinicians, ordering and monitoring of equipment and stores. This list is not exhaustive.


You will need to be a good team player, with excellent organisational and communication skills.

If you like what you've read and would like more information on the duties and responsibilities of this role, please see the attached and Person Specification.

Qualifications

Good overall education including minimum GCSE grade C or above in English and maths, or equivalent qualification. NVQ level 3 in Business Administration or equivalent.

Experience

Experience of working in the NHS or similarly complex organisation. Experience of working in an environment that delivers customer service. Significant experience in dealing with changing administration demands.

Knowledge and Skills

Experience in an administrative/clerical role. IT literate. Experience of working with electronic records, e.g., SystmOne, databases, Word, Excel, PowerPoint, email, and the internet. Ability to multitask and work under pressure. Ability to establish and maintain verbal communication. Ability to work on own initiative.

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

About Us


Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.


We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.


Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.


We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.


For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).


All jobs will require permission to work in the UK.


For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.


Applicants at risk within the local NHS who meet essential criteria will have preference for interview.