Job Description

Join Our Team and Spark Creativity as a Community Manager in East London

Are you ready to embark on an exciting journey with us? Mainyard Studios is expanding, and we're on the hunt for a dynamic

Creative Workspace Manager to join our vibrant community!

Who We're Looking For:

We're seeking individuals who embody the spirit of innovation - someone switched on, sociable, and eager to contribute to the continual growth of our team and company. Are you organised, resilient, and always hungry for new challenges? If so, you might just be the leader we're searching for.

What Sets Us Apart:

At Mainyard Studios, we believe in empowerment - empowering ourselves and each other to thrive. Our mission is clear: to provide the best workspaces for creative professionals in London. We understand the struggles entrepreneurs face, which is why we're dedicated to offering professional spaces at affordable prices, where dreams can take flight.

Our Story:

Founded in 2012 by Remi & Tori, Mainyard Studios started as a humble endeavour in Hackney Wick, East London. Today, we've grown into a thriving community of over 480 businesses across 12 sites in 5 London boroughs. Our journey is one of resilience, creativity, and unwavering dedication to our community's success.

Key Characteristics of our team:

Focused on Growth: We prioritise continuous self-improvement and profit-minded strategies. Unshakable Character: Integrity and responsibility are at the core of everything we do. Result Driven: We focus on what matters and give our best to make a difference.

Requirements:

If you're a problem-solving, community-driven rockstar with exceptional communication skills and a passion for entrepreneurship, we want to hear from you! Check out the full list of requirements and responsibilities below.

Ownership Mentality: Demonstrate leadership akin to being the proprietor of the workspace you manage. Problem-Solving Enthusiast: Display enthusiasm for resolving issues and engaging with the community, excelling in customer service. Multi-Building Management: Confidently oversee multiple properties, coordinating with residents, maintenance, and management. Adaptability and Attitude: Handle sudden tasks calmly with an exceptional attitude. Time Management Expert: Masterfully prioritises tasks, managing multiple requests efficiently. Customer Service and Sales Proficiency: Prior experience in customer service and sales is essential. Project Management and Operational Skills: Competence in project management and business operations is required. Effective Communication: Strong verbal and written communication skills are a must. Passion for Entrepreneurial Communities: Understand and embrace entrepreneurial environments. Commitment and Loyalty: Show dedication to personal and professional growth, reciprocating the company's commitment. Productivity Powerhouse: Exude exceptional productivity in all aspects of work. Positive Attitude: Be a personable individual, dedicated to providing excellence to everyone.

Responsibilities:

Inbox Management: Maintain and respond to Mainyard Studios enquiries promptly. Performance Indicators: Consistently meet key performance indicators related to operations, occupancy, facilities, and community management. Business Development: Bring in new business through various marketing channels and partnership building. Member Support: Address member enquiries and requests promptly. Maintenance Coordination: Schedule and facilitate maintenance works in coordination with the handyman. Member Engagement: Foster relationships with members, understanding their needs and facilitating serendipitous connections. Community Building: Plan and execute regular events to foster community spirit. Collaboration: Work closely with the Mainyard Studios team on social media content and website updates. Administrative Tasks: Stay on top of administrative duties, including invoicing and contract management. Budget Management: Manage budget adherence and maintain member occupancy. Performance Reporting: Provide reports on key performance metrics. Continuous Improvement: Update processes and procedures to enhance organisational efficiency. Workspace Maintenance: Order consumables within budget and ensure the upkeep of workspaces. Positive Influence: Uphold a positive atmosphere and contribute to overall morale.

Why Apply:

Impact and Influence: See the direct impact of your efforts on business growth and community development. Opportunity for Growth: Contribute to positive change while nurturing personal and professional growth. Autonomy and Development: Take charge of your building(s) and shape the Mainyard brand while progressing within the company. Future Opportunities: As the company expands, there will be opportunities for dedicated roles aligned with individual strengths and goals.
Ready to take the leap? Apply now and become a part of our journey towards success!

Mainyard Studios is committed to equal opportunities for all candidates and takes data protection seriously. Your personal data will be handled with care and respect.

Salary:

Start at 26K and 29K after probation

Growth opportunity:

Yearly bonuses based on length of employment, and, regular job opening within the company as we open a building every 6 months.

Working Hours:

Mon to Thur 9-6 and Fri 9-5

Bank Holidays:

Paid holidays and Xmas and New Year Break

Paid Sick Days:

Up to 5 days per year

Personal development:

Tailored to your career plan and access to external courses

Benefits:

Health care package for employee, free counselling sessions in total confidentiality, 30% discount on food and drinks in Number 90, thrilling Monthly Team building activities and be part of a team which made of beyond exceptional human beings <3

Ready to be a game-changer? Apply now and transform your career with a team that's nothing short of amazing!

Drop your CV our way, use in the subject line: 'I am the rockstar Community Manager that you seek', and we'll hook you up with the next steps to kickstart your application journey. Send it to jointheteam@mainyardstudios.co.uk.

Job Type: Full-time

Pay: 26,000.00-29,000.00 per year

Additional pay:

Yearly bonus
Benefits:

Company pension
Schedule:

Monday to Friday
Work Location: In person