Job Description

Join Us as a Community Safety Case Management Officer - Make a Real Difference Across Stockton-on-Tees

Are you an excellent communicator? Are you able to problem-solve issues creatively? Are you detail-oriented and confident in managing a diverse and dynamic caseload?
Look no further! We have a fantastic opportunity for 2 x passionate, resilient, and community-minded Community Safety Case Management Officers to join our team here at Stockton-on-Tees Borough Council.



Are you ready for a role where no two days are the same?




This is a challenging but deeply rewarding position, working across the full breadth of our borough and engaging with diverse communities. Youll be at the forefront of problem-solving community issues, supporting residents, and helping to keep Stockton-on-Tees a clean, safe, and welcoming place for all.



You will be responsible for co-ordinating, monitoring, preparing and progressing casework for enforcement action in relation to both Anti-Social Behaviour (ASB) and Environmental Crime. This includes managing case files for legal action and representing the Council in Court.

Expect a fast-paced, varied workload where your actions have a visible impact. Your work will matter.

We offer comprehensive training and ongoing development, so whether youre experienced or looking for a new career path, well support you every step of the way.

Be part of something bigger. Be part of the change. Apply now and help shape the future of Stockton-on-Tees.

To be considered for interview, you will need:
A full driving licence Experience of managing a caseload To be eligible to submit an application and pass a Level 2 Non Police Personnel Vetting
For more detailed information about the role, please refer to the and Person Specification included in the Supporting Documents section.



Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work.



We offer an excellent total reward package, including:
A competitive salary of up to 33,699 27 days annual leave per year rising to 32 with 5 years service (plus bank holidays). Ability to purchase additional leave is also available. Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement. Access to a number of other employee benefits including learning and development opportunities, a car lease scheme, discounts at high street and online retailers, an employee assistance programme and physiotherapy services.
For more information about working for Stockton-on-Tees Borough Council, please visit the Careers section on our website:



https://www.stockton.gov.uk/careers



If you would like an informal discussion about the post, please contact Richard Bradford - Community Safety Manager on Richard.bradford@stockton.gov.uk or 01642 527827.

Guidance for applicants

You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.



Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from DONOTREPLY@NORTHEASTJOBS.ORG.UK. All communication will also appear in the My Messages section of your North East Jobs account.