Job Description

Date posted

06/01/2026

Job reference

COLREQ01575

Permanent,

Full-time, 37 hours per week, Monday to Friday

We're looking for someone ready to take the lead and make a real impact in our communities by joining our Community Safety Team. This is a key management role within a forward-thinking, customer-focused organisation committed to delivering exceptional services.

About the role

As Community Safety Manager, you'll lead a multi-disciplinary team responsible for tackling anti-social behaviour, supporting tenancy sustainment, and ensuring safe, thriving neighbourhoods. You'll work closely with internal teams and external partners to deliver proactive solutions and drive continuous improvement.

What we're looking for

A confident and inspiring manager with the ability to motivate and develop a team. Strong communication and negotiation skills, with a diplomatic approach to working with diverse communities. Proven knowledge of tenancy management and ASB tools, alongside a track record of delivering excellent customer service. Highly organised, methodical, and able to manage competing priorities under pressure. Proficient in IT systems and mobile technology to support agile working.

Your impact

You'll play a pivotal role in achieving our strategic priorities - delivering a positive customer experience and promoting safe, inclusive communities where people thrive and feel proud to live.

Why join us?

We are offering a competitive salary, including excellent benefits, which include:Local Government Pension Scheme with a 20.8 % employer contribution Excellent training, development, and progression opportunities Generous annual leave entitlement, 23 days annual leave (increasing to 26 days after 5 years service), plus bank and public holidays and two extra company holidays during the Christmas period.
The opportunity to buy up to another 5 days holiday, subject to conditions Access to the Employee Assistance Programme Provision of a smartphone and laptop Free parking (for when you"e in the office) Discounted gym member - corporate membership rate at Leisure World and the Northern Gateway. 1 Volunteering Day per year Free Flu Jab Exceptional flexible working arrangement Agile Working at Colchester Borough Homes means having some flexibility about when, where and how we work to best meet the needs of our role and service area.


Other employee benefits include payment of a professional subscription, Free yearly eye tests plus a contribution towards glasses for VDU use.

You can find out more about Colchester Borough Homes by visiting: www.cbhomes.org.uk .

For further job details please click here.

For an informal discussion about the role, please contact Jon Cowie, Head of Housing Management on 07973637832.

Interview date/s to be confirmed.

Equality & Diversity Commitment

Colchester Borough Homes is an equal opportunities employer. As part of our continued commitment to Equality and Diversity, and our workforce accurately reflecting the community we represent, we welcome applicants from all backgrounds, and applicants who have status as an individual with a physical or mental disability. We are a Disability Confident Employer and a Mindful Employer. We also hold accreditations for Working Well, Investors in People Gold status and the Armed Forces Covenant.

How to apply:

Step 1 - Read the advert, Job Accountability Statement and Person Specification

Step 2 - Click 'Apply online' below and complete the application form in full, ensuring that you indicate how you meet the criteria contained within the Person Specification

Step 3 - Press 'submit'