Job Description

We're looking for a warm and proactive professional to join our Community Security Team at BNJC.

This is a key role that combines safety and hospitality, helping to create a secure and welcoming environment for everyone who spends time here -- including our residents, staff, visitors, and guests at the restaurant, gym, nursery, and holiday apartments.

You'll often be the first person people meet when they arrive, so your approach sets the tone. We're after someone who brings a calm, friendly presence while staying alert and focused on keeping the site safe and secure.

Your day-to-day work will include regular patrols, managing access control systems, monitoring CCTV, responding quickly and appropriately to incidents, and helping to maintain a strong, visible security culture throughout the site.

About Brighton and Hove Jewish Community (BNJC)

BNJC is a Jewish community hub dedicated to revitalising Jewish life in Brighton & Hove. Our mission is to create a welcoming and inclusive space where people from all Jewish backgrounds can connect, celebrate, and grow together. Located in Hove, our modern multi-use site brings together residential living, community programming, hospitality, and commercial activities.

Our residential area comprises 34 apartments and 10 mews houses. While most homes are occupied under longer-term tenancies, 8 of our properties are currently used for short-term holiday lets and group stays, creating a dynamic flow of guests and residents throughout the year.

The commercial and community spaces at BNJC include:

A Kosher restaurant (Novellino Brighton), open to the public and residents. An adaptable event space used for events and programming, and Jewish communal activities. Two flexible classrooms: The ground floor classroom is currently set up as a youth lounge. The first-floor classroom is used as a yoga and wellness studio. A co-working space providing shared working facilities. A fully equipped gym for residents and members. A nursery operating during term time and holidays. A Synagogue and Mikveh operated by Brighton and Hove Hebrew Congregation (BHHC).
The site also features:

A secure underground car park Multiple large and small storage areas across the site for equipment, supplies, and event materials. Outdoor communal areas
The Security Team plays a vital role in keeping the site -- and everyone within it -- safe and secure at all times.

Duties and responsibilities

Provide a professional, welcoming front-of-house (FoH) presence for guests, residents, and staff. Ensure the safety and security of all site users and facilities at all times. Support a customer-first experience, helping visitors navigate the site and services. Monitor and operate CCTV and access control systems in accordance with procedures. Conduct regular foot patrols throughout the premises to maintain visibility and awareness. Respond promptly and professionally to alarms, incidents, and emergencies. Complete clear, accurate reports for all safety- and security-related matters. Enforce site protocols with consistency, fairness, and good judgement. Act as a calm and reassuring presence in times of concern or uncertainty. Liaise with site partners and team members to ensure seamless visitor experiences. Support safeguarding protocols, reporting any concerns to the Designated Safeguarding Lead in line with BNJC's safeguarding procedures. Carry out basic checks of security equipment and report any faults or maintenance issues to the Head of Facilities. Control deliveries and contractor access, ensuring all are signed in and briefed appropriately. Participate in regular training and staff meetings to stay up to date on safety procedures site changes. Represent BNJC with courtesy, warmth, and professionalism at all times.

Person specification

Essential

Valid SIA Door Supervisor Licence Valid SIA CCTV Licence Willingness to undergo an Enhanced DBS check (facilitated by BNJC) Verifiable 5-year work history High level of trustworthiness and professional appearance Willingness to work evenings, weekends, and Bank Holidays. Personable and professional - welcoming, respectful, well-presented, and able to build trust across the organisation Excellent communicator - confident and clear with guests, able to de-escalate situations calmly and report effectively Customer-focused - puts hospitality and support at the heart of their role, creating a comfortable and safe environment for all Observant and vigilant - maintains high awareness while remaining approachable and reassuring Reliable and proactive - takes initiative, solves problems, and works well both independently and as part of a team Adaptable and discreet - handles sensitive situations with care and responds flexibly across a busy, multi-use site Calm under pressure - able to think clearly, troubleshoot in real time, and adjust plans when needed Physically able - capable of regular foot patrols and responding swiftly to incidents Risk-aware - demonstrates sound judgement and a clear understanding of health and safety responsibilities Digitally confident - comfortable using tools like Word, Excel, shared calendars, Slack, rota and timekeeping software, and CCTV platforms

Desirable

Familiarity with Jewish lifecycle events, festivals, and cultural considerations. Experience in hospitality, community, or multi-use venue environments.
Job Type: Full-time

Pay: 13.60 per hour

Expected hours: No less than 24 per week

Benefits:

Company pension Discounted or free food Employee discount Free parking Private medical insurance Sick pay
Ability to commute/relocate:

Hove BN3 4AD: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have a valid SIA Licence?
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 31/08/2025