Job Description

We're looking for a Community Steward to join our Highways team based in Brixworth Depot, Northamptonshire. In this role you will collaborate with the Network Intelligence Centre and assess / respond to public enquiries deemed as an emergency or urgent. You will be representing West Northamptonshire Council and Kier and will be required to engage with customers and stakeholders. Due to the nature of this position a full driving licence is essential.
Can you imagine a world without transportation links via land, sea or air? Nor can we! Your journey is our journey, come and join us at Kier Transportation and make a difference. Supporting the movement of people, goods and equipment.
Location: Brixworth, Northamptonshire - site based 5 days per week
Contract: Permanent, Full time 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us
Salary: 30,270 - 35,120 per year + company van + benefits
We are unable to offer certificates of sponsorship to any candidates in this role
What will you be responsible for?
As a Community Steward, you will be collaborating closely with the Operational Team and the Network Intelligence Centre. Your primary responsibility will be to ensure all emergency defects are made safe, repairing minor defects at the time of inspection where possible. At all times complying with Kier's Health, Safety, quality and environment requirements and standards
Your day to day will include:

• Carry out inspections raised by the public enquiries raising works orders where appropriate and respond to the customer
• Emergency Response attendance as requested. You will be the first point of contact to attend and assess any emergency incident on the network
• Participate in emergency standby and call out duties or Winter Maintenance. This will include joining the out of hours rota or winter salting treatment

Who are we looking for?
This role of Community Steward is great for you if you can demonstrate the following behaviours or hold the following qualifications:

• Experience working in the highways maintenance industry
• Confidence to provide front line support to the public, elected Members, Parish Councils and Police
• IT literate
• Ability to analyse information and resolve problems

Rewards and benefits
We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.
Diversity and inclusion
Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.
We look forward to seeing your application to #joinkier
#LI-JB2

Skills Required