Job Description

Job Title:

Community Youth Engagement Officer

Responsible to:

C.E.O.

Job Purpose:

Develop and deliver a range of opportunities and activities to engage young people.

Job Type:

Part-time/Full time

Main Responsibilities:

Work with all stakeholders including, YMCA Taunton employees, external organisations and individuals to:

Supporting the engagement and involvement of young people across the YMCA Taunton;

Creating innovative ways to hear the young people's voice;

Contribute to the creation and delivery of an inclusive Youth engagement programmes involving young people in their design and delivery;

Ensure that all activity and engagement with young people complies with safeguarding legislation, policies and procedures;

when required to support the day-to-day operation of the YMCA Taunton premises and youth provision including Holiday Activities and evening sessions;

To act as a professional contact with YMCA Taunton partners and clients, providing outstanding customer service and support the team in maintaining high levels of customer satisfaction;

Researches and analyses both quantitative and qualitative data that highlight changes in the challenges that young people face and opportunities to support the wider community;

Communicates with other colleagues how these challenges affect young people and how the charity might support them;

Help to evaluate and adjust promotional campaigns in response to collected data and other feedback;

Identify opportunities to further our reach and grow our impact; and

Be committed to safeguarding principles and be willing to put the welfare of children and young people at the forefront of your work and to report concerns in accordance with YMCA Taunton's internal referral arrangements

Education:

Good general education including Maths and English at level 2 or equivalent;

IT - fully conversant with Microsoft Office and Media applications; and

Ideally supported by youth and marketing qualifications

Prior Experience:

Experience and good understanding of user involvement and youth participation;

Experience of using digital platforms/CRM systems to build and engage networks and communities;

Experience of understanding and communicating with different audiences and building strong relationships with internal and external stakeholders; and

Experience of working with young people and creating opportunities for them to lead

and have their voice heard

Personal Attributes:

A passion for the youth sector

Communicate

Excellent communication, influencing and persuading skills both oral and written

the ability to deliver presentations and pitch for support articulating information in a persuasive manner

Motivational

A pro-active approach, self-motivated and enthusiastic

An ability and willingness to deal with occasional challenging and difficult behaviours

Ability to work well under pressure to a high standard with an ever-changing workload

Problem Solve

Think creatively and problem solve with a high levels of initiative, innovative and imaginative thinking to seize new opportunities, research and source new ideas

Manage

Strong planning, organisation and time management skills and the ability to produce high quality work first time

Highly self-motivated and results-driven with ability to work well on own initiative and as part of a team

A 'can do' and flexible approach with the ability to adapt to changing priorities, including a willingness to travel and work irregular hours when necessary

Integrity

Absolute discretion and ability to maintain confidentiality
The role is based in the Taunton offices and involves liaising with other agencies/schools/colleges/services to promote the Charity, attract and engage with potential work and revenue streams within the local community, so a driving licence and the ability to travel locally would be advantageous

The above is not an exhaustive list of duties and you may be expected to work collaboratively as part of the Team to undertake any other duties that may be reasonably required

YMCA Taunton is committed to safer recruitment practice as an important part of safeguarding and continued Enhanced D.B.S. Certificate is a condition of the role

Job Types: Full-time, Part-time, Fixed term contract
Contract length: 6 months

Pay: 12.00-17.30 per hour

Expected hours: 20 - 30 per week

Benefits:

Flexitime Free parking On-site gym On-site parking Store discount
Education:

GCSE or equivalent (preferred)
Experience:

youth work: 2 years (preferred)
Licence/Certification:

youth work/teaching or similar qualification (preferred) driving licence & vehicle (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: Community Engagement Officer