Complex Lives Care Co-ordinator Job in St Marks Medical Centre

Complex Lives Care Co Ordinator

Southport, ENG, GB, United Kingdom

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Job Description

Coordinate multidisciplinary meetings across local care organisations including identifying patients in need of review and collating any information required to facilitate their review prior to the meeting. Provide admin support to multidisciplinary meetings including taking minutes. Utilise GP Practice clinical systems (EMIS) and population health data to proactively identify relevant cohorts of patients to deliver personalised care. Support patients within these cohorts to access health checks and other health services Liaise with other key stakeholders as needed for the collective benefit of the patient including but not limited to GPs, nurses, homeless and substance misuse services, social prescribing link workers, pharmacists.

Assist service users in managing their own needs, answering their queries and supporting them to address their needs. Communicate effectively and sensitively using language appropriate to the service user and their level of understanding. Provide accurate, impartial information, support and guidance to the service user to enable them to make choices about their care. Raise awareness of shared decision making and assist service users to be more prepared for shared decision-making conversations.

To provide coordination and navigation for service users across health and social care services, where appropriate linking with other services in the community.

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