Job Description

Hours of Work: 35 per week


Closing date: 5th December 2025


Interviews: 10th December 2025



At MSV Housing we're committed to making sure our customers have good quality safe homes and our Compliance Administrator is key to making this happen.





We are looking to recruit an enthusiastic individual with fantastic organisational skills to join our established team. Our compliance admin provides provide administrative, clerical and secretarial support to the Compliance Manager, delivering an excellent customer service in all areas of the Asset management engagement with residents, clients and third party stakeholders.





In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities.





What do our Compliance Administrator do;


Provide Administrative and Data Support - Assist the Compliance Manager and team with document preparation, data systems management, and service delivery. Manage Compliance Records and Reporting - Maintain accurate records and coordinate assurance reporting for regulatory and statutory compliance. Support Compliance Systems and Processes - Update and monitor property compliance data (e.g., fire safety, asbestos, water testing) and produce regular reports. Coordinate Appointments and Contractor Liaison - Arrange inspections, meetings, and liaise with contractors and suppliers to ensure timely service delivery. Ensure Effective Documentation and Customer Service - Handle filing, invoices, satisfaction surveys, and respond to queries to maintain high service standards.


What we are looking for;


Good standard of general education with a minimum of 5 GCSEs or equivalent at Grade C or above including English and Maths. Experience of compliance management systems in a social housing context High levels of IT literacy including Microsoft Office and in use of data management systems Experience of responding positively to customer queries and complaints conscientiously and diligently with attention to detail


We offer a range of great benefits including:


Flexibility on where you work with home working kit provided 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause.
MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so.


MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.


For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. https://www.msvhousing.co.uk/careers/job-vacancies/


If you wish to discuss the roles informally, please contact Debroah Higgins, Compliance Manager on 07867418493.



Interviews are scheduled to take on 10th December 2025 however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early.





We're passionate about inclusion and we'd love to hear from people from diverse backgrounds for this role.





If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for.


We own and manage almost 9,000 homes in Greater Manchester, Lancashire, and West Yorkshire. Our growth aspirations are to respond to the housing crisis in the North West, by assisting the millennial generation locked out of decent homes, the elderly, those on low incomes, those in need of specialist housing, first-time buyers, and people who are 'rightsizing'.