Job Description

Description

Diversity matters

We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are

You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.



The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.

Location:

You'll need to be within a commutable distance to Poole with a minimum of 3 office days per week.

Role overview

The Compliance Co Ordinator plays a key role in the Health & Safety, Repairs and Maintenance and Waste and Utilities team, supporting Lush's UK and Ireland stores & studios. This role ensures that all properties are compliant and in line with UK&I regulations, and aligned with Lush's ethical values.

Key Responsibilities

Health & Safety

Compliance PPM Records:

Track and maintain records of all Compliance PPM activities.

Documentation:

Save and update the compliance tracker with all relevant documents.

Follow-up Works:

Identify, field out, and request quotes for follow-up works, ensuring multiple quotes are obtained when required.

Fire Risk Assessment:

Coordinate and action repairs from fire risk assessments.

Shop Audits:

Conduct in-person or virtual shop audits, ensuring compliance with safety standards and identifying areas for improvement.

Repairs & Maintenance

Planned Preventive Maintenance (PPM):

Track compliance and maintain records of all PPM activities.

Documentation:

Save, link, and update the compliance maintenance tracker with all relevant documents.

Follow-up Works:

Identify, field out, and request quotes for follow-up works, ensuring multiple quotes are obtained when required.

Completion Tracking:

Ensure all follow-up works are completed within a timely manner, properly documented, and communicated to relevant stakeholders.

Inbox Coverage:

Manage the maintenance inbox when team members are on leave, ensuring continuity of service.

Condition Register:

Maintain and update the Maintenance Condition Register for all properties.

Waste

Waste compliance Assessment & Shop Audits:

Conduct in-person or virtual shop audits, ensuring compliance with UK waste regulation.

Waste Contract Tracking:

Track and maintain records of all waste contracts for stores.

Waste Follow up work:

Aid stores with waste issues, looking at contract changes and negotiations when required.

General Support

Provide any additional support required to ensure the smooth operation of the Health and Safety, Repairs and Maintenance and Waste and Utilities teams. Regularly update the relevant sections of the Property Guide and Team Guide. Maintain and update training records related to H&S. UK&I travel to stores and studios will be required in this role. Provide coverage for the Health & Safety, Repairs & Maintenance and Waste & Utilities inbox during holidays, ensuring timely responses. Lush Values Compliance:Engage with stores on waste and energy best practices, in line with Climate and Nature targets and the Lush Ethical Charter.

Skills, Knowledge and Expertise

Strong organisational and administrative skills. Knowledge of health and safety regulations (desirable but not essential). Experience in Health & Safety and/or Facilities Management. Excellent communication skills, both written and verbal. Ability to work collaboratively and handle multiple tasks efficiently. Proficient in Google suite.

Benefits

25 days holiday plus bank holidays 6 months of full pay for parental leave (primary caregiver must qualify for SMP) Enhanced paternity leave
Bonus scheme Day off for weekday birthdays Holiday purchase scheme 50% discount on Lush products and spa treatments Cycle to work scheme Discounted rail and bus season tickets Employee assistance programme We're 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well. Support groups, film nights, yoga, meditation sessions and much more + Tailored gender affirming care qualifying period/hours required



We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.

About Lush

Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.

Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold 'naked' to the customer without any packaging.



We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!



Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.