Job Description

Here at Settle we are looking for an Compliance Manager to work across across Hertfordshire, Bedfordshire, Buckinghamshire, and South Cambridgeshire for 12 months. In this role, you'll collaborate with colleagues from across the business to ensure that Settle is compliant with its landlord compliance obligations

.


Are you ready to be part of something special?





Our brand-new 2030 strategy marks the beginning of an exciting journey. With a loyal commitment to providing excellent service to our residents, there's no better time to join our crew.


Our 23,000 diverse residents are the heart of Settle, and we place them at the centre of everything we do. Operating across Hertfordshire, Bedfordshire, Buckinghamshire, and South Cambridgeshire, you'll play a crucial role in providing safe, high-quality homes where residents can take pride and create lasting memories.


By working closely with local stakeholders, we identify sector needs and develop strategic plans, including delivering new, affordable homes to meet housing demands. We champion diversity across all areas of our organisation and are particularly focused on welcoming applications from females, to address the underrepresentation of women in our property roles.


We are looking for someone to deliver a first-class service procuring and managing our compliance contracts. You will act as an ambassador for strong customer focussed values both internally and externally.

Outline of Key Responsibilities...

Manage landlord compliance contracts ensuring programmes are in place to capture all areas of landlord compliance. Ensure contracts are procured and managed to provide excellent customer service. Dealing with or escalating performance issues where necessary. Provide monthly progress reports on your compliance areas, including performance, KPI's, programme, quality assurance and resident feedback where appropriate. Ensure that compliance contracts run within budgets, timescales and always to current H&S legislation. Input into external and internal audit processes in the compliance areas, ensuring actions points within your areas are actioned and completed within timescales. Keep abreast of regulatory developments and industry best practice. Manage day to day contract works on site, pre and post inspecting and advising where necessary. Work with colleagues across the business to aid access for compliance inspections. Raise Repairs and Damp and Mould issues. Signposting any vulnerability or safeguarding issues. Have an excellent Fire and Asbestos related regulation, Building Safety Act, RRO 2005. HASWA 1974, HHSRS, Building regulations knowledge is advantageous. Complaint handling Manage a team of compliance administrators to ensure that all data reporting is precise and effective; ensuring asset datasets are updated in a timely manner. Draft, modify and implement company policies. Prepare specifications, designs, contract and tender documentation to procure works and services. Ensure that resident consultation is carried out where required and our residents are kept fully informed of works. planned and happening within their homes.

We are looking for someone who has...

Managing large budgets, ensuring expenditure is in line with budget estimates Have a strong knowledge of compliance (the Big 6) and health and safety within the housing sector having worked in a housing association or local authority Linking on the ground delivery with the strategic direction Maintaining compliancy by ensuring projects are completed in line with relevant legislation and regulations. Full UK clean driving licence and access to a vehicle for work purposes. Be a professional in the housing sector by aiming towards and achieving professional development through the chartered institute of housing Communicate ideas and information in a variety of formats, including the preparation of formal reports Develop budget and cost estimates Keep accurate records of expenditure Utilise and update settles computer based asset management system Uphold and live settles values with a robust commitment to diversity

Benefits

At Settle, our friendly and hard-working colleagues are proud to be relentlessly resident focussed, and we believe that dedication deserves a stellar benefits package. Here's what we offer to our amazing colleagues:

annual salary:

52,476 per annum

flexible working:

hybrid and flexible options available (role-dependent)

generous leave:

27 days of annual leave, increasing to 32 days with length of service

family leave:

enhanced maternity, paternity, and adoption leave

pension contributions:

up to 10% from Settle

healthcare cash plan:

for your health and wellness

flexible benefits:

cash towards your heath and wellbeing

development

: excellent personal and professional growth opportunities


And that's just the beginning! We're also thrilled to provide:

fresh fruit Mondays:

keep your energy up with healthy snacks

colleague-led campaigns and celebrations:

wellbeing weeks and charity bake sales

volunteering days

: 2 paid days to give back to the communities we work in

secure parking:

free onsite parking and bike sheds too!

local discounts:

enjoy perks from our community partners

mental health support:

access to counselling sessions and mental health resources

feedback commitment:

we listen to our colleagues and take action

shower facilities:

perfect for those who cycle to work or hit the gym

early finish Friday:

a kickstart to the weekend!

At Settle, we're committed to creating a workplace where everyone feels valued and supported. Join us and enjoy the benefits of working in a collaborative, kind, and inclusive environment.

Our Future

We are pleased to announce that Settle and Paradigm Housing Group have agreed to merge to form a new organisation operating primarily across Buckinghamshire, Hertfordshire and Bedfordshire. The target completion date for the legal merger is 27 October 2025. For more information, click here.

Our Commitment

Our culture at Settle is inclusive and celebrates the differences in everyone. We are committed to creating an inclusive workforce, by reflecting and representing the diversity of today's society. We would like to encourage applicants from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from global majority communities.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we'll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required so you can fully participate in the recruitment process.


Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.


Please ensure you fully answer the questions on the application form.

Closing date: 4th September