battleface delivers customised insurance solutions for travellers worldwide. Backed by leading partners across the travel and insurance industries, we make insurance easy to buy, simple to use, and built around the customer journey.
about the job:
we're seeking an experienced
Compliance Officer (contract)
to cover a maternity leave starting
Monday, February 16th
. This role will support our UK and EU operations and ensure we continue to meet high regulatory, data protection, and governance standards.
If you're sharp on regulation, strategic in your approach, and enjoy working with global teams in a fast-moving travel/insurtech environment, this could be your next adventure.
about you
Strong background in Financial Services Compliance, ideally in Travel Insurance and/or the Lloyd's market
Deep knowledge of FCA rules (ICOBS, TCF, complaints handling) plus IDD, Data Protection, Sanctions, AML
Self-motivated, proactive, and comfortable working independently
Able to translate regulatory requirements into practical business guidance
specifically, you will
Lead day-to-day compliance activities across the UK and EU
Support UK/EU Managing Directors in identifying and mitigating regulatory risks
Maintain and oversee the compliance framework and collaborate with the global compliance team
Attend internal/external meetings and communicate key compliance updates
Own data protection compliance (GDPR and other relevant legislation) and partner with IT/Data Security teams
Ensure adherence to Lloyd's and Company market delegated authority agreements
Manage due diligence, KYC, sanctions, and partner oversight
Review and maintain broker agreements and other regulatory contracts
Support external audits and deliver required documentation
Conduct compliance monitoring reviews and prepare progress reports
Identify and escalate incidents of non-compliance
Review policy wordings, marketing, communications, and financial promotions
Oversee compliance training and monitoring in line with FCA, FSMA, and IDD
Maintain key compliance registers and escalate risks when needed
Horizon-scan for regulatory changes and lead implementation across the organisation
Lead compliance-related research and projects
essentials
High attention to detail and strong communication skills
Experience with online or direct-to-consumer insurance products is a plus
Commercial awareness and sound judgment
Ability to work autonomously and collaboratively
Strong analytical and reporting skills
Confidence engaging with stakeholders at all levels
Flexible, adaptable, and pragmatic in problem solving
* Excellent presentation, written and verbal communication skills
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