Job Description

We are seeking a compassionate and motivated Complementary Therapy Assistant to join our Living Well Services team. This is a rewarding opportunity to support patients, carers, and families by delivering a range of complementary therapies that enhance comfort, wellbeing, and symptom relief.
You will work closely with clinical and wellbeing teams to provide therapies such as massage, aromatherapy, reflexology, and reiki, tailored to individual needs in hospice, community, or outpatient settings.
The role will be working 18 hours per week.
Main duties of the job

• Deliver safe and effective complementary therapies in line with assessed needs and within your scope of practice.
• Support patients with empathy, dignity, and respect, ensuring informed consent and comfort throughout.
• Maintain high standards of hygiene, documentation, and professional conduct.
• Participate in team handovers, audits, and service development initiatives.
• Contribute to patient education, informal teaching, and peer learning.

About us
Youll be part of a supportive, multidisciplinary team committed to holistic, person-centred care. We offer opportunities for professional development, reflective practice, and the chance to make a real difference in peoples lives.
Our Staff Benefits:

• 38 days annual leave each year, pro rata (inclusive of Bank Holidays)
• Various Health and Wellbeing benefits including access to complementary therapy and counselling.
• Free car parking on site
• Professional annual Registration fees reimbursed
• Pension scheme or NHS Pensions are transferable
• Enhanced Maternity/Paternity benefits

Details
Date posted
24 June 2025
Pay scheme
Other
Salary
34,817 a year Pro Rata
Contract
Permanent
Working pattern
Part-time
Reference number
B0270-25-0005
Job locations
Low Moor Road
Blackpool
Lancashire
FY2 0BG
Job description
Job responsibilities
Job Purpose:
To provide approved complementary therapies to patients, carers, and families, enhancing comfort, wellbeing, and symptom relief. Therapies may include aromatherapy, massage, reflexology, reiki, and other holistic practices.
Key Responsibilities:
Therapeutic Practice:

• Deliver complementary therapies based on assessed needs.
• Modify treatments within scope of competence and patient condition.
• Maintain hygiene and cleanliness of therapy areas and equipment.
• Document essential oil prescriptions (for qualified aromatherapists).
• Monitor and respond to changes in patient wellbeing during therapy.

Patient Care & Communication:

• Build trusting relationships with patients and carers.
• Obtain informed consent and maintain patient dignity.
• Provide information to support patient choice and autonomy.
• Attend multidisciplinary team meetings to ensure integrated care.

Clinical Governance:

• Adhere to national standards and organisational policies.
• Participate in audits, feedback collection, and service evaluation.
• Contribute to policy development and research initiatives.

Education & Development:

• Educate patients and carers on therapeutic interventions.
• Facilitate workshops and informal teaching sessions.
• Engage in peer review and maintain professional development.

Team Collaboration:

• Work closely with clinical staff, wellbeing teams, and volunteers.
• Attend handovers and contribute to holistic care planning.
• Support recruitment and supervision of volunteer therapists.

Job description
Job responsibilities
Job Purpose:
To provide approved complementary therapies to patients, carers, and families, enhancing comfort, wellbeing, and symptom relief. Therapies may include aromatherapy, massage, reflexology, reiki, and other holistic practices.
Key Responsibilities:
Therapeutic Practice:

• Deliver complementary therapies based on assessed needs.
• Modify treatments within scope of competence and patient condition.
• Maintain hygiene and cleanliness of therapy areas and equipment.
• Document essential oil prescriptions (for qualified aromatherapists).
• Monitor and respond to changes in patient wellbeing during therapy.

Patient Care & Communication:

• Build trusting relationships with patients and carers.
• Obtain informed consent and maintain patient dignity.
• Provide information to support patient choice and autonomy.
• Attend multidisciplinary team meetings to ensure integrated care.

Clinical Governance:

• Adhere to national standards and organisational policies.
• Participate in audits, feedback collection, and service evaluation.
• Contribute to policy development and research initiatives.

Education & Development:

• Educate patients and carers on therapeutic interventions.
• Facilitate workshops and informal teaching sessions.
• Engage in peer review and maintain professional development.

Team Collaboration:

• Work closely with clinical staff, wellbeing teams, and volunteers.
• Attend handovers and contribute to holistic care planning.
• Support recruitment and supervision of volunteer therapists.

Person Specification
Skills and Abilities
Essential

• Good communication and interpersonal skills
• Ability to work sensitively with patients with life limiting conditions
• Ability to follow care plans and therapy protocols
• Basic IT and record keeping skills
• Ability to work independently and as part of a multidisciplinary team

Personal Attributes
Essential

• Compassionate empathetic and patient
• Reliable and flexible in approach
• Respectful of diverse backgrounds and beliefs
• Emotionally resilient and able to manage distressing situations

Qualifications
Essential

• NVQ Level 2 or 3 in Health and Social Care or equivalent
• Basic training or certification in one or more complementary therapies
• Willingness to undertake further training relevant to the role

Desirable

• Additional complementary therapy qualifications
• Membership of a professional body

Experience
Essential

• Experience working in a care home- hospice or healthcare environment
• Experience providing hands-on support to patients or clients
• Familiarity with holistic or person-centred care approaches

Desirable

• Experience in healthcare or palliative care settings preferred
• Experience working with people with cancer-chronic illness or in end-of-life care

Knowledge and Understanding
Essential

• Understanding of the role of complementary therapies in palliative or supportive care
• Awareness of infection control and health and safety procedures
• Understanding of confidentiality and data protection

Desirable

• Knowledge of safeguarding procedures

Personal Attributes
Essential

• Compassionate empathetic and patient
• Reliable and flexible in approach
• Respectful of diverse backgrounds and beliefs
• Emotionally resilient and able to manage distressing situations

Person Specification
Skills and Abilities
Essential

• Good communication and interpersonal skills
• Ability to work sensitively with patients with life limiting conditions
• Ability to follow care plans and therapy protocols
• Basic IT and record keeping skills
• Ability to work independently and as part of a multidisciplinary team

Personal Attributes
Essential

• Compassionate empathetic and patient
• Reliable and flexible in approach
• Respectful of diverse backgrounds and beliefs
• Emotionally resilient and able to manage distressing situations

Qualifications
Essential

• NVQ Level 2 or 3 in Health and Social Care or equivalent
• Basic training or certification in one or more complementary therapies
• Willingness to undertake further training relevant to the role

Desirable

• Additional complementary therapy qualifications
• Membership of a professional body

Experience
Essential

• Experience working in a care home- hospice or healthcare environment
• Experience providing hands-on support to patients or clients
• Familiarity with holistic or person-centred care approaches

Desirable

• Experience in healthcare or palliative care settings preferred
• Experience working with people with cancer-chronic illness or in end-of-life care

Knowledge and Understanding
Essential

• Understanding of the role of complementary therapies in palliative or supportive care
• Awareness of infection control and health and safety procedures
• Understanding of confidentiality and data protection

Desirable

• Knowledge of safeguarding procedures

Personal Attributes
Essential

• Compassionate empathetic and patient
• Reliable and flexible in approach
• Respectful of diverse backgrounds and beliefs
• Emotionally resilient and able to manage distressing situations