Conditional Offer Clerk Job in Suffolk Constabularies

Conditional Offer Clerk

Norwich, ENG, GB, United Kingdom

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Job Description

An opportunity has arisen to join the Central Ticket Office team as a Conditional Offer Clerk.

This role includes dealing with officer-issued tickets and Safety Camera offences.

Main duties include:

Receiving and actioning information received from camera technology systems and tickets issued by Police Officers Accurately inputting and processing all notices/tickets Assisting in the preparation of process files Answering enquiries by telephone and correspondence from the general public, police officers and other agencies General administration tasks to include filing, copying and dealing with incoming mail Viewing and verification of camera detected offences Preparing letters and reviewing correspondence deciding on the appropriate action for dealing with the content Liaising with the Central Ticket Office Enquiry Officers for internal and external force enquiries and personal service of documents Any other duties that are commensurate with the role and grade as may be requested by line management

It is essential that applicants meet the following criteria:

Experience of accurately inputting data to computerised systems Basic keyboard skills with experience of working with Microsoft Word Good verbal communication skills with experience with dealing with telephone enquiries Proven experience of organising and prioritising tasks effectively to achieve deadlines Demonstrate good numeracy and literacy skills Proven ability to work as effective member of team

It is desirable that applicants meet the following criteria:

Previous experience within a police or legal environment
Job Type: Permanent

Pay: 24,675.00-25,626.00 per year

Work Location: Hybrid remote in Norwich NR2 1NN

Reference ID: 1146

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