Job Description

Overview

We are seeking an experienced and dynamic Conference & Banqueting Manager to oversee and coordinate all aspects of our Conference and Banqueting department. This role is pivotal in ensuring that our guests receive exceptional service during weddings, conferences, banquets, and other events. The ideal candidate will possess strong organisational skills and a passion for hospitality.

Responsibilities

Manage the planning and execution of weddings, conferences, banquets, and special events from start to finish. Be comfortable performing master of ceremonies at Weddings and other events. Coordinate with various departments including kitchen, housekeeping, and reception to ensure seamless event operations. Develop and maintain strong relationships with guests to encourage repeat business and referrals. Ensure that all events are managed while maintaining high standards of quality and guest satisfaction. Monitor event progress and address any issues that arise promptly to ensure a smooth experience for guests. Maintain accurate records of event bookings, client interactions, and feedback for continuous improvement.

Experience

Proven experience in a similar role within the hospitality industry, preferably in hotel or restaurant settings. Strong time management skills with the ability to prioritise tasks effectively in a fast-paced environment. Excellent organisational skills with keen attention to detail to ensure flawless event execution. Exceptional communication skills, both verbal and written, to liaise effectively with guests and team members. A background in hospitality is highly desirable, demonstrating a commitment to providing outstanding customer experiences. If you are passionate about creating memorable events and possess the necessary skills and experience, we invite you to apply for this exciting opportunity as our Conference & Banqueting Manager.

Salary

Salary negotiable upon experience.
Job Type: Full-time

Benefits:

Employee discount Free parking On-site parking
Work Location: In person