Job Description

Job Ref:

4C1413

Branch:

The Westin London City

Location:

The Westin London City, London (Central)

Salary/Benefits:

Market Salary + Service charge

Contract type:

Permanent

Hours:

Full Time

Hours per week:

40

Posted date:

04/07/2025

Closing date:

05/08/2025

JOIN OUR FAMILY

The Westin London City boasts an impressive riverside location and spectacular views over London's historic River Thames. Overlooking Shakespeare's Globe and the striking Tate Modern, our luxury spa hotel offers 226 guest rooms, suites, and residences impeccably designed with the Westin Heavenly Bed, sleek bathrooms, and free high-speed Wi-Fi. Guests are invited to indulge in an array of Westin services and amenities.


Our mission is "To be the preeminent wellness brand in hospitality, empowering guests to regain control and enhance their well-being when they need it most, while traveling, ensuring they can be the best version of themselves."


At The Westin London City, our employees are at the heart of bringing our wellness mission to life. We empower you to enhance the guest experience and reach your full potential in roles you undertake with pride by providing an enriching and supportive work culture.


Join our team at The Westin London City and be part of crafting distinctive guest experiences, just moments from some of London's most iconic landmarks.



A DAY IN THE LIFE OF A

CONFERENCE EVENTS FLOOR SUPERVISOR

AT THE WESTIN LONDON CITY


What you'll be doing...



Reporting to the Banqueting Event Manager, you can expect your working day to include the following.


Ensure smooth day to day running of the conference event areas at the hotel Leading the food beverage teams and using extensive food and beverage knowledge to provide incredible five-star service. This is a hands-on operational position that will ideally suit a meeting and event operations professional who has a passion for providing amazing service and experiences and has a high level of attention to detail. The supervisor will lead by example in the operation and support the entire food and beverage team, ensuring full rota coverage, staffing levels, and provision of excellent service at all times. In this, the supervisor will help lead shifts in the event spaces, restaurant, and wine bar as required.

WHAT WE NEED FROM YOU

We hire mostly on personality potential, but here are a few of our requirements...



To succeed in the role of

Conference

Events Floor Supervisor

, you will need the following qualities and skills:




Have a flexible and teamwork-based approach to work, assisting with other areas of the hotel's food and beverage operation where needed. Communicating with and looking after the conference team. Proven success in a similar role and high-quality environment; experience required A team player with the drive and passion to succeed, with excellent communication and interpersonal skills. Strong work ethic and desire to progress. A charismatic and talented individual with a big heart and genuine smile who passionately wants to make a difference in the hotel. Empathy towards your customers and colleagues.

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...


Staff accommodation rates across UK (Marriott 4C Group Hotels) Life Assurance Cover Cycle to Work Scheme Technology Scheme Health Cash Plan (HSF) Referral Bonus Scheme Workplace pension scheme Access to Employee Assistance Program (EAP) and Wellbeing Support Eyecare vouchers Continuous Learning Development opportunities Recognition Programme Opportunity to attend social events. Meals on duty (saving you 1000 per year)

EQUAL OPPORTUNITIES

4C Group and The Westin London City are equal opportunity employers.

About 4C Group

4C Group is a global organization that manages and develops properties and hotels in key business districts and leisure hot spots across the UK, the Middle East, Africa, and Canada. The company was formed in 2010, building on the foundations of a family property business that stretches back to the 1990s. The group's mission is to operate sustainably and delight guests and investors while striving to deliver a positive environmental and social impact within local communities.