Job Description

Job Title: Content Coordinator


Location: London (Hybrid working)


Reporting To: Senior Manager Content Operations


Who we are


At Monica Vinader, we're on a mission to prove that buying better, wearing longer and doing better don't have to be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable.


And don't just take our word for it, we are proud to be recognised in the industry through our recent awards, proving we are leading the way in sustainable jewellery:


Jewellery Business of the Year, 2024, Positive Luxury Best Sustainable Watch/Jewellery Brand, 2024, Country and Town House Top 50 Inspiring Workplaces (UK and NI), 2024, Inspiring Workplaces

We are digital first, omni-channel, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to. We are looking for someone special to join our team to help us make luxury something we can all enjoy everyday.


Where we need your help


We have all the makings of an iconic brand - beautiful products that are timeless and designed to last, service that exceeds our customers expectations, passionate founders that care deeply about doing what is right and a loyal and growing community who advocate for us.


The Content Coordinator role will be responsible for providing day-to-day administrative and operational support to our Creative team.


The ideal candidate will be nimble, solutions-oriented, live to be organised, and thrive in a fast-paced environment. The role would suit somebody who balances big-picture thinking with detail and has a great understanding of creativity, social media and coordinating projects. We are looking for someone keen to learn across a multitude of creative functions and channels.


What you'll do


This role will report into the Senior Manager, Content Operations and work across shoot production and marketing briefs on a daily basis- keeping up-to-date on the tracking of multiple projects for the wider team within our project management tool.


Additionally, the successful candidate will work closely with the Director of Digital & Social Content, assisting with asset briefing and content creation for our social channels, as well as day-to-day tasks such as social media posting, community management and UGC organisation.


This role will require exceptional communication and organisational skills assisting in the project management of our content creation processes, with opportunities to provide creative input and suggest new ideas.


Key Responsibilities include:


Organic Social

Posting to Instagram and Tiktok Community management-comment responding on IG, Tiktok and weekly management of DMs Assist in content creation, primarily for TikTok-interest in shooting and editing video content an asset Assist in creation and entering of organic social briefs pertaining to new product launches and promotions in line with the wider Marketing calendar

Assist in UGC organisation and management Assist in creator sourcing

Content Production Tasks

Assist in the intake of content briefs entered to our project management tool, ensuring the necessary information is there for creative teams to begin work and flagging any concerns

Keep teams informed about milestones and deadlines, proactively addressing potential setbacks. Engage in all aspects of pre-shoot and post-shoot production, including content file management and tracking updates in our project management tool

Assist in ordering and returns of product from our warehouse, using our stock management system. Assist in packing jewellery ahead of photoshoots and arranging couriers to transport between locations.

What you'll bring

Workflow Management: Prioritises effectively, is responsive, proactive and action-oriented. Is able to deliver quality output, while maintaining composure and working at pace.

Problem Solving & Initiative: Proficiency in identifying problems, demonstrating initiative, and implementing appropriate solutions, while knowing when to defer to senior team members.

Collaborates Proactively: Self-motivated and detail-focused, with a drive to achieve collaborative success by sharing updates and supporting colleagues.

Positive Attitude and Eagerness to Learn: Confident working in a fast-paced team working on multiple projects simultaneously, eager to learn and assist with in multiple functions

Organisational Skills: Exceptional organisational and multitasking abilities. Attention to Detail: Detail-oriented with a focus on quality and efficiency while ensuring deadlines are met.

Embraces change: Adapts quickly, seeks clarity in ambiguity. Social-First Mindset: An understanding of organic social platforms, primarily Instagram and TikTok. Up to date on latest trends and viral moments. Experience using Facebook Business Manager and Dash Hudson is an advantage.

Technical Proficiency: Confident in using Excel, Google Docs, and Slides. Previous experience using a project management tool such as Monday.com & design software Figma is preferred but not essential.

To be successful at Monica Vinader...

Are hands-on, solutions-focused, and entrepreneurial Collaborate openly with humility, honesty, and humour Embrace learning, teaching, and personal growth Stay resilient, adaptable, and self-motivated in a creative environment Speak up when you don't know--and act fast to figure it out


Additional Requirements


Ability to document your authorisation to work in the United Kingdom.


Travel Requirements


Occasional travel to our Norfolk office may be required.


Our Aims and Values


Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are:


Customer Obsessed


Our customers are at the core of everything we do. We will always deliver an outstanding and personal experience to them every time they interact with us, to ensure their ongoing support and loyalty.


Caring


We treat people with respect, as we would want to be treated. We are apolitical and assume good intentions in others. We are open and honest with each other while ensuring we take an empathetic and supportive approach.


Fast Paced


We are passionate about what we do, and we want to reach as many customers as fast as we can. We combine focus with pragmatism and flexibility so that we can move at pace in whichever direction we need to take.


Exceptional


We have a relentless desire to continually learn and improve to ensure our products and approach are exceptional. Our tenacity, high standards and attention to detail give us a competitive advantage.


Commercial


We focus hard on facts and approach things in a logical, rational and analytical way. We challenge each other to make sure we make decisions and take actions that create value for our business and our customers.


Monica Vinader as a global business makes the following inclusive culture pledge:


Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.


This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the business needs of the company