Job Description

Company Overview

DestinationCMS Ltd is a market leader in providing comprehensive creative and digital solutions for retail destinations and tourist attractions across the United Kingdom. We are committed to delivering innovative marketing strategies and engaging content that enhance our clients' visibility and visitor engagement.

Job Role: Content Creator (Festival Place Basingstoke)

Job Type:

Full-time, Permanent

Salary:

25,000 - 30,000 (dependent on experience)

Location:

Festival Place Shopping Centre, Basingstoke

Schedule:

Monday to Friday, 9:00am - 5:30pm (some weekend and evening work will be required)



Are you a creative storyteller who knows how to make social content stop the scroll? Are you good infront of a camera?
We're looking for a talented

Content Creator

to join our award-winning team and lead day-to-day content activity for

Festival Place

, one of the South's leading shopping and leisure destinations.

Based in the Festival Place offices, you'll capture and create engaging, trend-led content that showcases the centre's retailers, restaurants, and events - bringing the Festival Place feeling to life across social channels.

You'll be part of a wider creative and digital team at

Destination

, working closely with the central content, design and PR teams to ensure every post, photo, and video aligns with the brand and delivers results.

Key Responsibilities

Create engaging, on-brand content for all channels (social media, website, email). Work with the Destination content team to plan and schedule posts in line with the agreed content calendar. Attend and document in-centre events, retailer promotions, and community activities. Monitor and engage with followers, responding to comments, messages, and reviews in a friendly, helpful tone. Liaise with retailers and leisure operators to gather content and promote their news or offers. Support wider marketing campaigns by adapting creative and messaging for digital and social use. Keep up-to-date with content trends and share ideas to help grow reach and engagement. Contribute to monthly reporting on social performance and audience insight. Maintain and update the centre's digital asset library (photos, videos, campaign files). Attend quarterly team catch-ups in Exeter for creative collaboration and professional development.
Person Specification

Essential:

Proven experience creating content for social media platforms (Instagram, TikTok, Facebook, X, LinkedIn, YouTube). Excellent copywriting, grammar, and communication skills. Confident using photo and video editing tools (e.g. Canva, CapCut, or Adobe Express). Organised, proactive, and comfortable managing multiple priorities. Friendly and confident working in a fast-paced retail environment. Willingness to travel to Exeter for quarterly collaboration and training sessions. Flexibility to support major seasonal events or out-of-hours activations.

Desirable:

Experience working in retail, leisure, hospitality, or events. Understanding of social analytics and how to measure engagement. Experience collaborating with photographers, videographers or influencers.
What We Offer

A creative, supportive environment within an award-winning agency. Opportunities for training, growth, and professional development. Regular collaboration days with our central content and design teams. 24 days holiday plus bank holidays and your birthday off (increasing with service). Contributory pension scheme and sick pay benefits.
Job Type: Full-time

Pay: 25,000.00-30,000.00 per year

Benefits:

Additional leave Bereavement leave Casual dress Company events Company pension
Application question(s):

Willingness to travel to Exeter for quarterly collaboration and training sessions
Experience:

Social media management: 1 year (preferred) working in retail: 1 year (preferred) Photo editing: 1 year (preferred)
Work Location: In person