Job Description

Number of jobs available
2
Region(s)
East of England
City/Town
Peterborough
Office Location
Head Office - CITB, 4 Cyrus Way, Cygnet Park, Hampton, Peterborough, Cambridgeshire, PE7 8HP
Departmental Grade
Specialist Contributor.SC2
Post Type
Permanent
Working Pattern
Full Time
Salary
36,000 - 44,000
Details
At CITB, your creativity will help shape the future of the construction industry. You'll work in a supportive, forward-thinking environment where innovative content is valued and your ideas can make a real impact. This is your opportunity to tell stories that matter; inspiring change, building understanding, and helping people across the UK develop skills for life

Role:

Content Creator

Location:

Peterborough (Hybrid) CITB is currently operating a hybrid approach to working and the teamwork from home and attend the office an average of one to two days per month depending on business need

Hours of Work:

Full-time (35 hours per week)

Contract:

Permanent

Salary Range:

41,200 - 44,000

Grade:

SC2

Target Salary:

42,642

Interviews:

Interviews for this opportunity are anticipated to take place during the first 2 weeks of December

Are you a creative storyteller who knows how to make content connect and inspire action? Join CITB as a Content Creator and play a key role in shaping how we communicate our mission -- helping the construction industry build a skilled, sustainable workforce for the future.


In this dynamic role, you'll craft engaging, accessible, and strategically aligned content across a range of platforms and formats. From web and social media to video, case studies, and campaigns -- your work will bring CITB's stories, insights, and impact to life.


This is an exciting opportunity to use your creative and strategic skills to deliver content that informs, inspires, and drives behaviour change -- while gaining experience of Government Communication Service (GCS) standards and best practice in a nationally significant organisation.

What You'll Be Doing:

Strategic Content Planning and Development:Work with Business Partners to plan and implement content strategies that support CITB's goals as the Sector Skills Council and Industry Training Board for construction. Apply the GCS OASIS methodology to deliver consistent, engaging messaging that supports campaigns and key organisational priorities. Multi-Format Content Creation: Produce high-quality content across multiple formats -- from written articles, social media posts, and video scripts to web copy, newsletters, and multimedia assets. Ensure all content is accessible, inclusive, and effectively communicates complex topics in a clear, relatable way. Audience-Focused Content Strategy: Develop tailored content approaches for specific audiences -- including construction employers, workers, apprentices, and training providers. Use insight and behavioural science to create messages that engage, influence, and inspire positive action. Digital Content Optimisation: Create and optimise digital content for web and mobile channels. Apply SEO and accessibility best practice, and stay up to date with evolving technologies such as AIOs and AI-assisted content creation

,

ensuring all content achieves maximum reach and engagement. Performance Measurement and Content Analytics: Use the GCS Evaluation Cycle to track and evaluate content performance across platforms. Analyse engagement metrics, audience behaviour, and feedback to refine content strategies and demonstrate measurable impact. Collaborative Content Development: Work closely with subject matter experts, policy teams, and external partners to develop accurate, engaging and authoritative content. Ensure all outputs are fact-checked, legally compliant, and uphold government communication standards.

Your Experience:

Essential

A degree or equivalent qualification in Communications, Marketing, Journalism, or a related discipline -- or equivalent professional experience. Exceptional writing and editing skills with the ability to adapt tone and style for different audiences and platforms. Strong understanding of GCS standards and a commitment to government communications best practice. Proven experience developing content strategies using structured planning methodologies. Solid understanding of digital content creation, including SEO principles and platform optimisation. Experience producing content across multiple channels -- both online and offline. Knowledge of accessibility requirements and inclusive communication principles. Experience with content management systems (CMS) and digital publishing platforms. Ability to use analytics tools to measure and evaluate content performance. Excellent project management skills, with the ability to manage multiple projects and deadlines. Understanding of intellectual property, copyright, and legal standards for content creation. Strong ability to simplify complex information into engaging, accessible content.

Desirable

Experience working in public sector or non-departmental public body environments. Skills in video production, scriptwriting, or multimedia content creation. Knowledge of GCS frameworks, including OASIS planning and the Evaluation Cycle. Familiarity with behavioural science and its application in content strategy. Experience with AI-driven content tools and automation platforms. Understanding of crisis communications and managing sensitive content. Experience in user research or content testing to optimise engagement. Knowledge of accessibility legislation and assistive technologies. Experience managing external content suppliers, freelancers, or agencies. Understanding of social media management, community engagement, and email marketing principles.

Special Conditions / Other Requirements:

Occasional national travel with overnight stays may be required

For full details, please refer to the Role Profile

What You'll Get in Return:

Free onsite parking 25 days holiday + bank holidays + 3 days Christmas shutdown Generous pension scheme (up to 9% employer contribution) Life assurance (4x salary) 2 paid volunteering days per year 24/7 GP Services Professional development & funded training qualifications Employee Assistance Programme -- because your wellbeing matters

Why Join CITB?

CITB has a clear purpose -- to support the construction industry to have the skilled, competent, and inclusive workforce it needs, now and in the future.


Customers are at the heart of everything we do, and our culture of collaboration and empowerment means we work across the industry, and with partners, to deliver positive outcomes with impact. We're focused on addressing the industry's most pressing challenges -- from meeting current demand, to preparing for future skills needs.

Closing Date

Please note that we reserve the right to close the vacancy prior to the stated closing date. Applications will be reviewed on an ongoing basis; therefore, early applications are encouraged to avoid disappointment.



Contact and additional information
For general queries or support with your application, please contact CITB's Talent Acquisition Team at careers@citb.co.uk


or


For general queries regarding your application, please contact our customer contact services CITB-recruitment-enquiries@gov.sscl.com or 0345 241 5364.



Closing Date:
27/11/2025, 23:55 hours


1st Interview dates
TBC