Job Description

Motability Operations are currently recruiting for a Content Marketing Assistant to join our team in Bristol on a full-time, permanent basis. As a Content Marketing Assistant, you are vital to the marketing team's success by providing essential support as we develop our brand, campaigns, and initiatives.
This is an all-rounder role, as you'll be working across all elements of our team's marketing activity, delivering against a wide range of projects to directly support our division's targets for growth in customer base, driving engagement with our EV proposition, and further establishing our voice in the market.
Main Responsibilities
Campaigns & content
Working with the rest of the Content team on gathering information and formulating briefs, you'll deliver key elements of our campaigns to drive the successful outcomes of our campaign goals our departmental quarterly objectives, as well as our larger growth and EV strategies.
You'll work with the team to deliver against project requirements ideating concepts and creating content that help tell authentic stories to encourage for deployment across multiple channels,
Social Media
You'll assist the Senior Digital Acquisition Specialist (SDAS) in the development and delivery of our LinkedIn strategy, by analysing our engagement data, supporting the activation of our social campaigns, and gathering results.
Digital lead generation
You'll assist the team in developing new channels for digital lead acquisition that will attract prospects and move them through the funnel in the most effective way.
Research
You'll support the content and UX team deliver of the annual CSI, help grow the research panel and build ad-hoc surveys for stakeholders.
Events
Help the team deliver our events strategy, working on the practical aspects of setup along with the measurement and reporting.
Content Management
You'll manage the content on our help centre using our CMS tool Contentful, ensuring the content is up to date and correct. You'll also build email content in Salesforce Marketing Cloud and help with Storefront CMS deployment when needed.
Reporting
You'll help the Content team report on activity by regularly accessing and collating data, working with key members of VRM to deliver this.
About You
You'll be well suited to this role if you:

• Are highly motivated and keen to develop in the digital marketing space.
• Are familiar with tools like email marketing software, social media platforms, CRM systems, and project management software (e.g., Canva) is essential.
• Enjoy writing and can communicate ideas in an engaging and impactful way.
• Have great people skills, you enjoy working as part of a team and can collaborate with many different people to deliver campaigns on time and to budget.
• Are into being organized, methodical, with excellent time management abilities.
• Are comfortable context-switching and balancing multiple activities and priorities simultaneously.
• Use your curiosity and initiative to solve problems, overcome obstacles, and complete projects.
• Comfortable working in a fast-paced environment, making decisions, and acting on own initiative, adapting to change and new challenges as needed.
• Like looking for new and better ways of doing things.

Minimum criteria:

• A degree (preferably in marketing, though not essential) or equivalent relevant experience.
• A keen interest in brand communications, storytelling and digital marketing.
• Effective communication skills both written and verbal, with excellent attention to detail.
• An enthusiastic 'can do' attitude, passionate about your personal and professional development.
• Excellent time management and multitasking skills - these are essential.

About The Company
Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 700,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.
Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:

• We find solutions
• We drive change
• We care

We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.
As a Motability Operations team member, you can expect:

• An annual discretionary bonus
• 15% non-contributory pension (9% non-contributory pension during probation period)
• Life assurance at 4 times your basic salary to give you peace of mind that your loved ones will receive some financial help
• Employee Discount Scheme with a huge number of retailers and an app to save on the go
• Discounted Electric/Hybrid Car Salary Sacrifice Scheme
• Access to the Cycle to Work Scheme (we have showers, changing rooms and secure bike sheds on site)

As well as financial benefits, our staff's health and well-being are very important to us, so we also offer:

• 28 days annual leave with option to purchase and sell days
• Funded Private Medical Insurance cover
• Critical illness insurance
• Free access to healthcare apps, such as Peppy, Unmind, Aviva Digital GP
• Funded health screening for over 50s
• 1 day per year to volunteer - Staff can support a local charity or do a sponsored event whilst being paid for it
• Access to our fully accessible company allotment - Where we grow our own produce for local charitable organisations
• Access to Prayer room and quiet spaces whilst working in the office

We also understand that not everyone is the same so offer several voluntary benefits that you can select outside the core package, these include;

• Dental Insurance
• Health and cancer screenings for you and your partner
• Discounted gym memberships
• Charitable giving

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they're rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.
We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.
Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.

Skills Required