Job Description

Reference: 13073
Location: Southwark
Hours per Week: 20.0
Job Type: Temporary
Pay Rate: 16.70 per hour
Closing date: 12/11/2025
Start date: 27/11/2025
End date: 30/04/2026
Sector: Marketing / PR

Content Officer
Shape the story, amplify the voice and join our vibrant Content & Creative team.
Are you creative and organised with a passion for storytelling? Do you thrive in a fast-paced environment where no two days are the same? If you?re looking to launch your career in content and communications within a supportive and dynamic team, this is the perfect role for you.
At LSBU, our Content and Creative team is at the heart of sharing our story, producing engaging content that inspires students, staff, and the wider community.
The role
As our Content Officer, you?ll be the engine room of our Marketing, Recruitment and Communications directorate, providing crucial support to bring our campaigns to life. You?ll get stuck into a bit of everything: drafting social media posts, creating website stories, interviewing students, planning and creating campaign content and helping to manage our busy content calendar.
This is a hands-on role where you?ll learn from the best, developing the skills to create high-quality content that makes a real impact. You?ll need to be organised, proactive, and ready to roll up your sleeves to help us meet tight deadlines without compromising on creativity.
About you
We?re looking for someone who is eager to learn and grow. You don?t need years of experience, but you do need:

• A knack for clear, engaging writing and an eagle eye for detail.

• A genuine interest in digital content.

• The organisational skills to juggle multiple tasks and meet deadlines.

• A proactive, "can-do" attitude and the initiative to solve problems.

• The ability to work brilliantly as part of a team.

Join our team
Our Content and Creative team is a super friendly, close-knit bunch who genuinely enjoy working together. We support each other to do great work, celebrate our wins, and laugh every day - even when the pressure is on. We?re looking for someone who will fit right in; a positive, collaborative person who is as passionate about people as they are about content.
In return, we offer the opportunity to work on high-profile projects for a university that makes a difference in a friendly, supportive, and collaborative working environment.
Ready to apply?
If you have the potential and enthusiasm to succeed in this role, we would love to hear from you.
How to apply
Please ensure you submit a CV and a Cover Letter (no more than 2 pages) clearly stating the post title Senior Content Officer and reference number REQ11836. In your cover letter, please ensure you clearly address the selection criteria (a-h) outlined in the job description to be eligible for shortlisting.
Closing Date: Wednesday 12th November
Interviews: When live to Friday 21st November
Start date: On or shortly after Thursday 27th November
Application process
We are reviewing applications as they are received and may contact shortlisted candidates for interview before the closing date. We therefore encourage you to submit your application as early as possible. Experience / Skills
Purpose of the post
To provide tactical support to the Content & Creative team in the creation, publication, and management of engaging content. This role is focused on the efficient execution of content plans across a range of digital and print channels, ensuring all output is on-brand and supports the university's strategic objectives.
MAIN ACTIVITIES AND RESPONSIBILITIES
1. Content creation & publishing: Draft, edit, and publish engaging written and visual content (e.g., social media posts, web stories, newsletter articles, student profiles) for a variety of audiences and channels.
2. Channel management: Assist in the day-to-day management of key social media channels, monitoring engagement, responding to contacts and flagging notable interactions to senior colleagues.
3. Brand compliance: Ensure all content produced adheres to the LSBU Brand Guidelines and other university policies before publication.
4. Asset & template management: Create, use and maintain toolkits and templates for staff and students, ensuring consistency in all externally facing content.
5. Campaign support: Provide logistical and administrative support for the delivery of communications campaigns, including scheduling, asset preparation, and reporting on basic metrics.
6. Stakeholder liaison: Act as a confident first point of contact for basic content queries from internal stakeholders, escalating more complex needs to senior team members.
7. Project support: Assist senior colleagues with the administration of communication project plans, helping to track timeframes and deliverables.
8. Research & evaluation: Support the evaluation of communications activities by gathering data, conducting basic analysis, and preparing summary reports for review.
9. Crisis communications support: Provide administrative support to the team during crisis situations which affect LSBU?s profile and reputation, as directed.
10. Team support: Undertake other ad-hoc duties as required to support the efficient running of the Content & Creative team. Qualifications
SELECTION CRITERIA
Essential criteria:
a. Educated to A-level standard or equivalent, or proven relevant experience in a content, marketing, or communications support role through paid work or a relevant degree programme.
b. Some experience in creating and publishing content for social media, websites, or other channels, either professionally or for a university/societal project.
c. Good written and verbal communication skills, with a keen eye for detail, spelling, and grammar.
d. A demonstrable interest in and understanding of different content channels, including social media and web.
e. Ability to manage own time, prioritise tasks effectively, and meet deadlines in a fast-paced environment.
f. Good interpersonal skills and the ability to work collaboratively as part of a team.
g. Competent user of Microsoft Office applications (Word, Excel, PowerPoint).
h. Knowledge of working with, and a willingness to upskill learning where needed, in Canva, CapCut and other editing and templating solutions.
i. Able to demonstrate an understanding of and commitment to equality, diversity, and inclusion.
Desirable criteria:
j. Experience social media management tools.
k. An understanding of basic metrics and reporting for social media or web content.
Health & Safety Considerations
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Skills Required