Job Description

Continuous Improvement (CI) Lead

Salary: 45,264 - 49,143 per annum (Grade 10)

Contract type: Full-time (36.5 hours per week), Permanent

The challenge

At WJEC, we contribute to our education communities by providing trusted qualifications and specialist support, to allow our learners the opportunity to reach their full potential. This is a fantastic opportunity to be part of an organisation that both encourages and enhances the minds of tomorrow.

The role

Reporting to the Continuous Improvement Manager, the postholder will drive WJEC's CI programme. They'll be responsible for the coaching and development of internal CI Champions, inspiring them in their pursuit of operational excellence. Using a creative mindset and knowledge of CI Practices, the successful candidate will support the organisation embrace CI; embedding alternative ways of working, with good awareness of interdepartmental dependencies. In addition, they'll be given the opportunity to identify and lead on corporate projects, using digital solutions and process refinements to improve organisational capacity and team resilience.

About you

To thrive in this role, alongside a good understanding of the tools of operational excellence and continuous improvement methodologies, you will be confident with data analysis and IT. You will be an excellent communicator with an ability to influence and manage stakeholder expectations. Whilst not essential, a demonstrable understanding of the diversity of processes across a regulated or educational organisation such as WJEC, would be beneficial.

Benefits

At WJEC, we pride ourselves in being an inclusive and supportive place to work. We also offer a range of excellent benefits including: 25 days annual leave per year (in addition to 16 statutory / additional holidays), free Welsh lessons, a competitive pension scheme and numerous family friendly policies. A career with WJEC can be extremely rewarding and you will be encouraged throughout with great opportunities to develop your professional and personal skills.

If you would like to know more about this role, or about working at WJEC, please do not hesitate to contact our HR team, who will be more than happy to help.

Please visit our website (https://www.wjec.co.uk/home/about-us/working-for-us/) to download a copy of the job description and application form.

Closing date: 23:59; Sunday 18 May 2025

Interviews are expected to take place on Wednesday 04 June 2025

Job Types: Full-time, Permanent

Pay: 45,264.00-49,143.00 per year

Benefits:

Casual dress Enhanced maternity leave Free parking Health & wellbeing programme On-site parking Sick pay Work from home
Schedule:

Monday to Friday
Licence/Certification:

Lean or Six Sigma qualification (required)
Work Location: Hybrid remote in Cardiff CF5 2YX

Application deadline: 18/05/2025
Reference ID: 2503-12